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Rent-A-Center

1.4

About this business

Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation. 

Location details

2322 E Main St, Uvalde, TX, 78801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.4347 reviews
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LaTanya E's profile image
LaTanya E 
4 years ago

SCAMMERS! This company created two accounts under my name. One showing accurate on time payments the second is showing 28 days pass due. It's been two months and they have yet to update my account. They call everyday and I have to tell the same story about how my account is supposed to show current. They just keep telling me that they see my payment and the account is in review for update but yet someone still manages to call everyday telling me my account is over 20 days pass due. Was looking to pay off a month early but ju... read more

Unsatisfied customer's profile image
Unsatisfied customer 
4 years ago

Purchased a washer in february and paid it off yesterday to utilize my 90 day payoff option only to find out that they reported on my credit report yesterday that I opened a new account in the amount of 1886.00 the washer I paid off was only 849.00. Have been getting the run around for explanations, meanwhile this can hurt my credit worthiness and score with the 3 credit bureaus. The total opposite of helping to build my credit. Sooooo disappointed but I will fight this until it gets resolved. So unfortunate for a good payin... read more

John H's profile image
John H 
4 years ago

After FINALLY getting ahold of Billing (XXX)- XXX-XXXX and speaking with Steven who assured me my payments have stopped...The charge was taken from my account this morning. So I call back and they tell me oh sorry about that... we have issued a refund that might take up to two weeks to go back to my account. This is what you can expect when dealing with Preferred Lease. 

Tyler M's profile image
Tyler M 
4 years ago

I would not use them. I have paid off my account and I am still being charged. I've called to dispute them and I am getting nowhere. I was assured that there will no longer be any withdraws from account. I was lied to there was another charge. I was told I'd be getting refunded that was two weeks ago. I called again and was assured the same thing no more payments account was closed yea whatever. They charged me again. I have had enough and I need help. I've called my bank for stop payment and it's $35 per account I had two a... read more

Kara P's profile image
Kara P 
4 years ago

This company is the worst I have ever dealt with. The customer service team is rude and unreliable if you can ever reach anyone in the store, I would call to make my payment every month because their payment portal is a joke I would call every day for a week straight leaving voicemail after voicemail and would not get a callback or could not get anyone to ever answer the phone. They reported falsely on my payments to the credit bureau so now instead of helping my credit it has damaged it worse than it was before. Trying to g... read more

Susana C's profile image
Susana C 
4 years ago

No Text Provided 

Jan E's profile image
Jan E 
4 years ago

This company lied to me about the product I would never get so I have been renting something temporary for six months for no reason. They never call or contact you it is up to you to do all the legwork they are very worthless and cheats 

Patricia C's profile image
Patricia C 
4 years ago

This company is terrible to deal with and I highly recommend that you never utilize this company. They have and will over charge and unnecessarily harass their customers. I will never use this company again. 

Dick A's profile image
Dick A 
4 years ago

These guys keep telemarketing my store and disturbing me when I have customers. Just this morning, a sales representative from Preferred Lease called me and I asked him to not call me and harass me anymore, as I am often busy with customers. I hung up on him. He called back irritated and said, "I am a customer and you just hung up on me. I want to speak to your store manager." I told him I am the store manager, then he said, "I want your full name." As if he was now going to try to get me in trouble. Shady company that har... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.4 star rating with 347 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m. 

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