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Renewal by Andersen Nashville
- Home & Garden
- Nashville, TN
About this business
Location details
1650 Elm Hill Pike #1, Ste 1, Nashville, TN, 37210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgot new windows this week and they look great. I immediately noticed improved acoustics in my home and greater clarity as I look outdoors. Now I look forward to reduced energy bills.
Business response:
Red, your windows look AWESOME! We're thrilled to hear that you can already see and feel the difference they are making to your home. Thank you for choosing us for your window project! :)
We ordered our windows in March, and to this date the order has NOT been completed (7/1). Wrong sizes X2!!! Spoke to installation supervisor - we basically felt like he ignored us and just said the windows would be re-ordered. ABSOLUTELY NO CUSTOMER SERVICE :(
Business response:
Hi Anna, Thank you for taking a few minutes to share your experiences. We value all feedback--positive and negative--and use it to better our processes. We strive to make our customers' experiences outstanding from start to finish, and I'm sorry to hear about your frustrations. We have passed along your feedback to our service team. Thank you!
After my windows were installed, I noticed on the trim a few places which needed some wood putty and paint. Anderson sent Zach to do the minor repairs and he did a fantastic job! Thank you Zach!
Business response:
Thank you for the positive review, Karen! Glad you're happy with the level of service we provided. Thanks again for choosing Renewal!
Great service and they are always ready to answer all our questions. Install was flawless and the installers were very curious and knowledgeable on the operation and features of our windows.
Business response:
Thank you for the positive review, Jeff! Glad you're happy with the work our team did from start to finish. Enjoy your new windows - and thanks again for choosing Renewal!
We bought a patio door and its great. Renewal by Andersen stands behind their product. Recently the door got out of adjustment and the serviceman did an outstanding job fixing our problem.
Business response:
Thank you for the positive review, David! Glad you're happy with the work our team did - and how the patio door turned out. Thanks again for choosing Renewal!
Zach was great took care of my problem. Love my windows
Business response:
Thank you for the positive review, Shirley! Glad you're happy with the work we did and how everything turned out. Thanks again for choosing Renewal!
The weather affected my installation and I found several things that needed to be corrected, but Roy Shaft took care of these things in a speedy, professional way and demonstrated an appreciation of me as a customer that assured me of not only my window quality, but how Anderson makes sure their customers are satisfied with their windows and installation, and this "word of mouth," is very good advertising. Thanks, Roy, for a good job!
Great product and great service!
Business response:
Thanks for the positive review, Judy! Glad you're happy with the work we did!
To be fair ... I think the products these people deliver are top notch. But fair warning administratively I have many issues. 1. I’ve used these guys twice for door projects, and BOTH times they couldn’t deliver the final product on the date promised. The date THEY promised. 2. The customer is essentially powerless when it comes to getting issues addressed. I was told, “According to the contract....” multiple times. 3. You will never ever get to talk to anyone besides the Customer Service Rep. I get that’s there job, but con... read more
Business response:
Bill - thank you for taking the time to leave a review—customer feedback, both positive and negative, is very important to us. I am happy that you found the quality of our products and the work our installation crew did an asset. But I’m sorry you didn’t walk away feeling that way about the entire experience. Our team will take your comments to heart as we work to better our processes. Again, thank you for taking the time to provide feedback; we appreciate your consideration.
Frequently asked questions about Renewal by Andersen Nashville
How is Renewal by Andersen Nashville rated?
Renewal by Andersen Nashville has a 4.2 star rating with 54 reviews.
When is Renewal by Andersen Nashville open?
Renewal by Andersen Nashville is closed now. It will open at 8:30 a.m.
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