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Renewal By Andersen Cincinnati
- Door Sales/Installation
- Sharonville, OH
About this business
Specialties Renewal by Andersen of Cincinnati, OH is proud to serve the window replacement and patio door replacement needs of the Cincinnati area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. ... read more
Location details
11785 Highway Dr, Ste 200, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The process has been easy and timely so far. All of the staff have been easy to work with and have been upfront about costs. I feel like they have looked out for the best solutions for my needs.
Business response:
***, that's fantastic to hear! Please don't hesitate to call when you need us. Thank you!
The employee sent out for measurements was great; very polite and professional. He went over everything regarding what to expect with the replacement process. He provided an estimated timeline for windows to be ready and he let me know I will receive a follow up call to set up the installation date. Both Renewal/******** employees I have met with (salesperson and measurements associate) have been very helpful and knowledgeable. I hope the installation process goes as well!
Started process well with professional measurements and appointmens kept. Install was promised for 4 months later which we agreed to and as they requested we pay fifty percent up front.5 months passed and nothing was heard about our windows. We contacted the company and they stated they were waiting on parts. Another month went by and nothing more was heard. Contacted company several more times but did not receive return calls that were promised. Contacted representatve of company named *** who on several occasions said a ma... read more
Business response:
****, I am so sorry for the delay and breakdown in communication. The team will be reaching out ASAP and will work to get this resolved as quickly as possible. My apologies again.
****** with renewal by Andersen came today and measured my windows was extremely knowledgeable of their products and very precise with his measurements so excited to get these windows in thank you ******.
Business response:
******, we're glad that your experience with us has started off on such a high note.The whole Renewal team is here to help you, and we all will continue to keep your experience top notch. Thank you and welcome to the Renewal family!
Thorough, professional, and friendly. Very good service. Would definitely recommend.
Business response:
*****, it's wonderful to hear that you had such a positive experience! Thank you and welcome to the Renewal family :)
Brandon and Ryan were awesome! Very detailed oriented and pleasant to work with. Excited for my new windows.
Shane did a great job answering our questions and was very thorough.
Joshua did an excellent job with our measure. He answered all of our questions about expectations for the install.
**** did a fabulous job and triple checked all of his work.
Frequently asked questions about Renewal By Andersen Cincinnati
How is Renewal By Andersen Cincinnati rated?
Renewal By Andersen Cincinnati has a 4.7 star rating with 80 reviews.
When is Renewal By Andersen Cincinnati open?
Renewal By Andersen Cincinnati is closed now. It will open tomorrow at 9:00 a.m.
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