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Rene's Of La Jolla
- Home Services
- San Diego, CA
About this business
Location details
9590 Chesapeake Dr Ste 103 San Diego, San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cleaning UnSatisfactory 07.29.11 Reneâs of La Jolla: Residence scheduled for 9 AM VACANCY Cleaning. I understood it was a six hour cleaning and I had a coupon for an extra half hour. I knew there were two staff coming but I thought that meant both would be here six hours, not a total of six hours. First the crew showed up late, at 9:40 AM.; I was at the residence at 8:30 AM. Then they tried to leave early, saying they had cleaned their 3 hours each, without even vacuuming the house. I called the office and that was straigh... read more
Not my favorite I used Rene's of La Jolla on a regular basis for about a year. They always came on the scheduled days. I had 6 hours of work so there were usually 2-3 women cleaning. They worked quickly but were not thorough in their cleaning. Things got broken. There were areas not dusted and objects were dusted around rather than moved. And things on the floors were mopped around rather than moved as well. They often left bath mats and rugs just thrown to the side and not replaced where they had come from. Once they were w... read more
Reliable and competent I have used Rene's for over 3 years. While there has been occasional problems regarding individual workers, the office has always handled the problem to my satisfaction. For the last year, I have had the same cleaning team and they do an outstanding job.
DO NOT USE RENE'S OF LA JOLLA!!! We've had a few issues with the maids not cleaning good enough and leaving early, taking sodas without asking as they're walking out the door (if they take a 50 cent can of soda right in front of you without asking, what else will they take when you aren't in the room) and for some reason which we now regret, we had them come today. One of the maids took the nesting box off of our bird cage (an area they don't clean) and set it on top of the bird cage and let three of our birds out, one of wh... read more
Late, rude, mediocre job, non-english speakers Well, they were late (2 hrs!). Supervisor was rude and appeared surprised that we expected them on time (we're not talking 5-10min, 2 hours!). When they eventually arrived, cleaners did a mediocre job and couldn't speak and understand english (i.e. it's a headache trying to explain to them what to do / what NOT to do). I'm not demanding, but c'mon - they missed all the BASICS! Don't be a fool, take your money elsewhere for better and cheaper service.
Rene's of La Jolla is awful! Absolutely Terrible and BBB should be notified. 2 women were 45 minutes late; they were to clean for 2.5 hours. They stayed for 1 hr 15 minutes. I had to clean the floors after they left and nothing was dusted. I would NEVER use this company- they cheat you out of your money. When I called the alleged owner, she was extremely rude! I would NEVER suggest this company clean your house!!!!!!
Not Recommended--Horrible Customer Service Extremely dissatisfied with the management of this service! I scheduled an appointment with them in order to clean up before I had company over. I scheduled two workers to come for 2.5 hours each. Only one worker come over, and when I asked she called her manager. I was told somewhat apologetically that her other worker couldn't find parking so they left. (Plenty of street parking available, I even gave some quarters to the one who stayed) Since I had arranged 5 hours, she promised ... read more
Very Good Service I have used Rene's for over a year now. They have always been available when I called for an appointment and always done an excellent job cleaning my home and provided both friendly and courteous service. I think that they are a good value for the money. I suspect that the previous reviewer did not realize that she received four hours of service - two hours each from two women. I cannot speak to whether or not the coupon she used was misleading.
Did A Good Job I had Rene's cleaning service come to my home the day before I was having a baby shower. I called them because I received a coupon in the mail for four hours of cleaning for $60. I thought that this was a good price for that amount of time so I scheduled a visit. Two women came and they were extremely friendly. They did a good job of cleaning the house, but they finished in under two hours. I thought that they would find other things to do (because Lord knows there was plenty) but they didn't. I thought that I... read more
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Rene's Of La Jolla is closed now. It will open at 9:00 a.m.
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