Devastated on BBB
7 months ago
06/15/2021, 10:55 AM
I was scheduled for MRI, the nurse told me I didn't need a blood test, I got to reliant and they sent me away, saying I need a blood test! I got blood test, went to my 8:45PM on my 6/15 appointment a month later! I have voicemail stating the time. The front desk woman and tech did NOTHING to try and get me in!!! I own a business, they would both be terminated.
She said, I missed my appointment. Put ZERO effort into getting me. I lost two days work and given too much blood (since i was not seen).
Your companies service is despicable. I hope you are proud, Ive been getting dozens of cortisone shots for the pain, since you closed during the "covid excuse" and didn't treat anyone for a year! Omg, pathetic. Vacation is over people! Let's get back to work!
I'm also going to add a hipaa violation by your front desk woman, revealing my full name, and other privileged information in front of a woman next to me. The woman next to me actually laughed out loud because i made a joke about my age which she heard. This woman gave me her contact information outside, I told her I would sue the company, I explained how I work in a hospital and it was very wrong how she said all that information aloud! She agreed. My attorney will deal w the hipaa violation.
I've had enough of this horrible care, I must report and expose this company. And I will, it's a duty to the community. I will not be able to get my MRI now!!!! My hand is getting more paralyzed by the day. I do not have the time to continue chasing care. I will live w/o and suffer and probably die younger. But, i guess that's life.
Thanks for absolutely nothing. Reliant isn't even a "real" hospital, is a for profit clinic! They have a few doctors, most are young 3 year educated nurse practitioners and "physician assistants" to save money. I really would star, I will suffer for the rest of my life! I've already done everything possible to get this done, I literally cannot afford to chase simple care.
I will say, I had 2 good doctors over many years there, unfortunately they don't have a competent team around them.