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Reliance Property Management

3.0
  • Wichita, KS

About this business

Location details

1336 S Seneca St, Wichita, KS, 67213, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.0288 reviews
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Kristen C's profile image
Kristen C 
2 years ago

They purchased my mother in laws house and promised not to raise rent because she's on social security and has no car. 2 weeks later they raised rent $200 so she could no longer afford living there. She doesn't get paid until the 3rd and they agreed it would be fine and then when she would not pay on the 1st they would contact her saying she needed to pay. We were finally able to find a place to move her. We have been covering her extra $200 so could not afford movers and share 1 car. We spent 16hrs moving and could not get ... read more

Emil B's profile image
Emil B 
3 years ago

Where to begin on why they should be shut down and cease operation. No regard for tenant landlord laws, no respect for tenants, fraudulent fees everywhere possible, double charged rent, and insulting residents for being on assistance while disabled. Caused unlivable conditions but still received rent while forced to stay elsewhere until they felt enough fees were collected to finally sign an A1 form after 4 months of requesting it. Then illegal entrance, going through property, notice after notice of made up reasons of term ... read more

Business response:

We, Reliance Property Management, take integrity and compliance very seriously. We are diligent about making sure our team members are trained to act in accordance with all laws, regulations and the Kansas Tenant Landlord Act. Over the last 2 years we have worked with hundreds of households in order to help them get rental assistance from the City of Wichita and/or the state of Kansas; WERAP and KERA respectively. We have thorough documentation of every single landlord certification we have done or documents we have provided... read more

Zachery D's profile image
Zachery D 
3 years ago

This company has blatantly stolen application fees with no intentions of reviewing them or contacting us regarding the status of our applications. Every attempt to communicate with this company has been made but ignoring calls, texts, and E-mails seems to be a standard practice umung their employees. My family and I have not be able to speak to a single individual concerning our applications or loss of monetary value. This company has no interest establishing good customer relations and is incredibly unprofessional. 

Jade G's profile image
Jade G 
3 years ago

If I could give a negative star review I would in a heartbeat. Anyone thinking of renting from them DO NOT. We rented from them from 2019 until 2022. The first few years we didnt really have any issues. Then over time maintenance request would be like pulling teeth! We went on to purchase a home, and went month to month. We gave our 30 day notice and ended up being charged for a full month rent when we werent living there a full month. They then attempted to charge us late fees ( we had never been late nor missed any payment... read more

Dhanna B's profile image
Dhanna B 
3 years ago

Stay far, far away! This company is not professional at all, and have no desire to actually deal with tenants. Their website for payments took money from the wrong account, cost me overdraft fees and late fees, and I've been contacting them via system messages and six weeks later no one has contacted me directly to resolve the issue. They do not answer voice mails, the online system is the only way they truly communicate, and after being told I would get a call, and multiple follow ups, I'm still waiting. But they are certai... read more

Rachel F's profile image
Rachel F 
3 years ago

Local property management company who truly respect and do right by their residents and property owners. 

Business response:

Thank you for the review! We greatly appreciate the opportunity to manage your rental portfolio! 

Zack C's profile image
Zack C 
3 years ago

0 stars. Me and my girlfriend have been trying to find a rental through them mostly because they monopolize houses in the area and do not get a choice. I was literally ignored by agents as they took multiple payments of other peoples application fee before not contacting us for days. The agents are moody and do not really care for wearing masks around others while doing showings. I called the company asking why their agents are so sofgy and terrible. Also the houses are really crappy and bery overpriced and they agreed also ... read more

Business response:

It is fairly common to receive multiple applications on the same property as the rental market moves very quickly, and we respond to applications that we receive within ~2 business days from the date they are submitted, most of the times much sooner. For showings we abide by all local laws as it related to mask mandates and social distancing as this is important for everyone's health and safety. We spoke and were working with the applicant on several occasions as it related to their application and additional documentation t... read more

Frequently asked questions about Reliance Property Management

How is Reliance Property Management rated?

Reliance Property Management has a 3 star rating with 288 reviews. 

When is Reliance Property Management open?

Reliance Property Management is closed now. It will open on Monday at 8:00 a.m. 

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