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Reliance Property Management
- Wichita, KS
About this business
Location details
1336 S Seneca St, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
-A is what their graded at ????? ?? you mean -F ?? My experience has been horrible & still is ?? Getting approved was fast & easy, however, I didn’t have any problems at 1st until 8 months later, when using the on line portal, I had changed my bank card & forgot to update it on the portal, so I go to pay rent & of course it don’t go threw, I finally noticed it 7days later, & quickly corrected it?? Reliance policy is rent is due by the 1st or you will get a $50 late fee also $5 every day after, well Reliance kept charging me ... read more
Business response:
Hi April, we did recently receive a rental reference reference related to your tenancy. We completed it accurately based on all of our records including the days we received rent along and which were on time and which were not. Our leases do have rent due on the 1st and late fees apply on the 2nd as you mentioned, and we make this clear up front as it is called out specifically in the lease agreement. During COVID we did have to adjust our physical office hours to by appointment only. We would like to clear up any misunderst... read more
Basically stole $105 from me I put in two application fees with a cosigner as well never even received any regard into renting the property absolutely was ignored. These people are thieves.
I have had to put in so many maintenance requests one which is a roof leaking so bad that is causing very bad structural damage with water leaking behind the walls by the light switch that can cause electrocution or fire. I put this emergency request in 19 days ago and its still not fixed. I told them about the damage before I even moved in over a year ago when I did my walk through and they said they would get someone to look at it and nothing. This damage remains a threat to tenant lives still. I have problems with back la... read more
The property constantly need maintenance the lawns are not maintained well and you have to make several complaints before anything is done including explaining that some of the issues are possibly life threatening and need immediate fixing and are still not immediately repaired even if its causing more damage to the property out of your control. It's sad to know that you do your part pay your rent on time keep your property maintained, are a good tenant and your landlord or property manager is not doing their part to maintai... read more
Having issues with them sending late notices to us every month, and we have not been in business with them for several months now. Hoping these late notices are not being associated with our credit!! Had issues with them not fixing issues with the property since day one. They are rude to the customers and I would not recommend them to anyone.
They purchased my mother in laws house and promised not to raise rent because she's on social security and has no car. 2 weeks later they raised rent $200 so she could no longer afford living there. She doesn't get paid until the 3rd and they agreed it would be fine and then when she would not pay on the 1st they would contact her saying she needed to pay. We were finally able to find a place to move her. We have been covering her extra $200 so could not afford movers and share 1 car. We spent 16hrs moving and could not get ... read more
Where to begin on why they should be shut down and cease operation. No regard for tenant landlord laws, no respect for tenants, fraudulent fees everywhere possible, double charged rent, and insulting residents for being on assistance while disabled. Caused unlivable conditions but still received rent while forced to stay elsewhere until they felt enough fees were collected to finally sign an A1 form after 4 months of requesting it. Then illegal entrance, going through property, notice after notice of made up reasons of term ... read more
Business response:
We, Reliance Property Management, take integrity and compliance very seriously. We are diligent about making sure our team members are trained to act in accordance with all laws, regulations and the Kansas Tenant Landlord Act. Over the last 2 years we have worked with hundreds of households in order to help them get rental assistance from the City of Wichita and/or the state of Kansas; WERAP and KERA respectively. We have thorough documentation of every single landlord certification we have done or documents we have provided... read more
This company has blatantly stolen application fees with no intentions of reviewing them or contacting us regarding the status of our applications. Every attempt to communicate with this company has been made but ignoring calls, texts, and E-mails seems to be a standard practice umung their employees. My family and I have not be able to speak to a single individual concerning our applications or loss of monetary value. This company has no interest establishing good customer relations and is incredibly unprofessional.
If I could give a negative star review I would in a heartbeat. Anyone thinking of renting from them DO NOT. We rented from them from 2019 until 2022. The first few years we didnt really have any issues. Then over time maintenance request would be like pulling teeth! We went on to purchase a home, and went month to month. We gave our 30 day notice and ended up being charged for a full month rent when we werent living there a full month. They then attempted to charge us late fees ( we had never been late nor missed any payment... read more
Frequently asked questions about Reliance Property Management
How is Reliance Property Management rated?
Reliance Property Management has a 3.1 star rating with 211 reviews.
When is Reliance Property Management open?
Reliance Property Management is closed now. It will open tomorrow at 9:00 a.m.
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