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Rei
- Recreation
- Eugene, OR
About this business
At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That's why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you're new to outdoor adventure or a seasoned pro, we're here to help with the gear, education and inspiration you need to #OptOutside.
Location details
306 Lawrence St, Planing Mill Bldg, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service.
I showed my granddaughter a bunk bed set that I was going to get for her and her brother after she had come back from the hospital. She loved it and I was ready to purchase. I also found a bed for myself and was going to look for one for my daughter. We all sleep on pallets on the floor. She was so excited because she had to go to the hospital for 1 more procedure,but her reward would be the bunk beds. I just so happened to check my account for a different reason and saw that REI had taken away over $2000 in credit available... read more
This year, Northwest Youth Corps was awarded a grant from REI to support NYC’s Accessible Outdoors Program, which enabled transformational experiences in the outdoors for 20 young people enrolled in NYC’s ASL Inclusion crews and/or Rainbow LGBTQ conservation crews. Thanks to our REI grant, we purchased backcountry tents and Inreach devices, to provide participants with pathways to outdoor employment and a life-long appreciation of the outdoors.
RecommendedLove this store and so does my whole family. Things to by for everyone in the family. A family that dresses well plays well:)
Last week I was out birding in the rain when my REI "Motility" jacket failed. Bummer. I loved that quiet and stretchy rain coat. The next day, I exchanged it for a REI Drypoint GTX jacket that was on sale. Staff persons were kind and helpful. Thank you ladies.
Exceptional customer service.
I do enjoy shopping at REI but my friend just had a horrendous experience at the Eugene store. The customer service she recieved was subpar to the point she broke out in tears and left the store full of embarrassment. I usually talk highly of the staff but her experience infuriates me. We won't be going back there, that's for sure.
Thanks REI Eugene for hosting an overnight camping trip to Mt. Pisgah! It was our first time camping with our 14 month old so we were nervous but it was great! Wayne was awesome and had everything we needed, especially BACON! Would definitely do this again!
Frequently asked questions about Rei
How is Rei rated?
Rei has a 4.4 star rating with 677 reviews.
When is Rei open?
Rei is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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