Regus - Raleigh - North Hills Tower II

Chris Jenkins 

on Google

2 months ago

Disappointed with customer service. When I became a Regus tenant, one of the incentives offered was 10 free meeting room hours at any Regus location. As I've come to learn from Regus, everything has a catch, and it's designed to get you in the wallet. It's a long story, but I was charged over $200 for the meeting room without ever being told that I was going to incur a charge. My colleague even tried to chip in; ultimately he was double-charged for the same time and room! Regus' staff are super-responsive and happy to exchan... read more

KIM Karter 

on Google

9 months ago

This team really knows their stuff. I’ll definitely tell others about them. 

Aaron Caddel 

on Google

10 months ago

Be VERY careful with these folks. The end of our agreement was June 30. The manager of my company's Raleigh location informed Regus on MAY 2 of our notice to vacate. We also confirmed verbally about our notice to vacate. Shortly after this manager left the company, I personally called to confirm that we'll be vacated by June 30.. They then told me that because the old manager didn't complete an online form (which I didnt have access to), that the verbal and emailed notice to vacate was not legally valid. As a result, it trig... read more

Alec 

on Google

2 years ago

The front desk staff was incredibly helpful and kind. However, this facility failed at every other aspect of a successful coworking space. It took 20 minutes to check in due to their software, I paid $186 for a 1 day office space, the office was a closet with no windows and a plastic desk that was shallow and short, and finally the wifi went down an hour into my day I kindly asked the front desk to refund me and she was super helpful writing into their support but apparently it’s against their policy to refund a charge even ... read more

Patrick Sloan 

on Google

2 years ago

One might think at a gem of a prestige location like Tower II in. North Hills, the setting would be the superstar. However impressive the environment though, the real stars are its staff. It's a people-driven business, and where relationships matter the most, they commit to client service in droves. You can see the standard that Carol sets instilled in her staff that I worked with for over a year, with Erin, Michelle, and Carina. Were there problems and missteps? Certainly. But my measure of a service is not in the absence o... read more