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Regions Bank
- Finance
- Moulton, AL
About this business
Location details
15262 Court St, Moulton, AL, 35650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a loan through this company. They do not provide any information through their website, it only allows you to make a payment. You cannot see your balance, statements or any other information. We paid off our loan and needed documentation showing the balance was paid in full to provide to our new lender. Since this information is not accessible via their website, I called in to get a statement, they will not provide a statement showing the balance paid in full. They said they could send a letter stating it was and woul... read more
Business response:
We are sorry to hear your experience was not positive. Our Bank automatically sends a statement, with the account number, that confirms the loan is paid in full. We encourage you to contact our Customer Service Team at 888.390.1220 to obtain another copy, if needed.
I was called pertaining to the contract job completion, I was asked about the satisfaction, I explained some of my disappointments that had been taken care of and i was advised that the warranty and first payment papers were on there way via USPS.
Business response:
Thank you for sharing your experience.
Easily accomplished, great terms. I would use their services again!
We had a little problem in the beginning because of an error in the email address. Then my computer crashed forcing me to shop for a new one. After all that everything was handled electronically and efficiently. Phyllis S.
It was a very good transaction from the start to finish, they kept in touch and checked on how the contractors were doing and even called a few days after the job was done to see if I liked the work they did. And I feel received a fair loan rate of 6.99% with fair loan payments. I give them 100% for what I received.
Business response:
Thank you for your feedback. We appreciate your business and hope you enjoy your home improvement project for years to come!
My mom was trying to Zelle me $260 and she got prompted to call basic mainline number for verification after 30 minutes of speaking and answering Robot Reggies questions, she was directed to fraud prevention and had to wait another 30 minutes. Checks are ordered through a third party. **************. (1/26/2021 status shows shipped. Today is 2/19/2021 still no checks) Hints the reason she is using Zelle. Tried to make another payment through Zelle of $720 and once again waiting on someone from fraud prevention...she is st... read more
Good customer service. They have been prompt in giving me necessary information.
Business response:
Thank you for sharing your experience.
IÂ’m very please with the loan I received from EnerBank USA. The process was quick and the payment information was also quick to get to me.
Business response:
Thank you for your feedback. We're happy to hear you've had a positive experience.
EnerBank has very unreasonable daily interest that they charge customers. In our case, my elderly mother who financed a walk-in tub. Please read the fine print. They charge interest by the day, it's worse than a credit card. Ask questions before allowing them to finance something for an elderly person.
Business response:
We appreciate your feedback and are sorry to hear it was not clear the interest accrued daily. All of our loans accrue daily simple interest. Please feel free to contact our Customer Service Team at 888.390.1220 and they can walk you through how much interest is accruing on a daily basis based on the outstanding principal balance.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.9 star rating with 488 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open tomorrow at 9:00 a.m.
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