Regions Bank

Erik S 

on BBB

2 years ago

Decent bank if you want to save your money; God help you if you want to have access or use that money! Way too restrictive with allowing access. Limited ATM amounts, limited transfers ( all of which have substantial charge ) and wire transfers can only be in person!! If youre out of state youre totally hosed! Useless on the phone and abhorrent customer service. They simply repeat themselves until you give up. The customer service people couldnt have cared any less, no regard , no resolution, no concern if I leave. All of thi... read more

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Denae M 

on BBB

2 years ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Chanté L 

on BBB

2 years ago

I have had many issues with Regions Bank and what seems to be treatment that is quite unfair. This issue is related to my account being closed. I had many fraudulent charges and while I was in the hospital dealing with some personal and health problems, I could not attend to my account. By the time I received word that the account was being closed via mail, the account was already closed (despite just receiving a notification) and I was unable to do anything. In order to even get statements to file a report, to get some of t... read more

Kasie L 

on BBB

2 years ago

Regions bank is awful. I understand I had a negative balance in one of accounts, due to their fault as well. But I was trying to get caught up on my actual bills in the real world before I paid that account of over 600 dollars that I did not have since I am a single mother with 2 kids and had to go out of town for a funeral. Without telling me they took the payments out of my account that I paid bills with. So now I cant even pay a few of my bills because they took money that wasnt even owed to them. I am lucky that I did no... read more