Regions Bank

Jeffrey H 

on BBB

2 years ago

Do not help and cannot advise help Ignorant Bank.We were given advise we did not need pertaining to the canceling of a business card because of "so called" fraudulent activity which was a ****** play charge! Shut the card down for two weeks while we waited on their DEAD ****** to send us a new one which when it arrived could not be activated because it was not recognized!!!Their is SO MANY LAME uncommunicating team workers going on with regions they are helpless!! Never open for the working person, NEVER online after working... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Wayne B 

on BBB

2 years ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Jennifer M 

on BBB

2 years ago

NO stars. *********** is not customer friendly. They do not support the best interest of the customers needs. I started a new job, received a paper check before the the direct deposit begins. I deposited the paper check via mobile banking only to learn that Regions was holding the check for 7 BUSINESS days. I am a school teacher working for a well known company, I understand some holding as a caution but not releasing any of my money and holding for 7 BUSINESS days is poor customer service. I do not recommend this bank. 

Jennifer M 

on BBB

2 years ago

NO stars. *********** is not customer friendly. They do not support the best interest of the customers needs. I started a new job, received a paper check before the the direct deposit begins. I deposited the paper check via mobile banking only to learn that Regions was holding the check for 7 BUSINESS days. I am a school teacher working for a well known company, I understand some holding as a caution but not releasing any of my money and holding for 7 BUSINESS days is poor customer service. I do not recommend this bank.