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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The dealership itself was okay! I had a better experience because of Leah. She was very knowledgeable, fast, and efficient. I’m glad she caught me as I walked in to take me!
Business response:
Thank you, Leah is definitely an asset to our team!
The sales guy was wonderful. No complaints there. But when it comes to financing I feel like I was bait and switched for 1 and also the fact that I have been in the car for weeks and am still having issues finalizing the Loan is frustrating.
Business response:
We would be happy to look into this for you. Would you please provide your name 8 Telephone number in the private message. Or you can call or email Customer Service Manager Alaina Southern at 863-333-4633 alaina.s@regallakeland.com
The sales guy was wonderful. No complaints there. But when it comes to financing I feel like I was bait and switched for 1 and also the fact that I have been in the car for weeks and am still having issues finalizing the Loan is frustrating.
Business response:
We would be happy to look into this for you. Would you please provide your name 8 Telephone number in the private message. Or you can call or email Customer Service Manager Alaina Southern at 863-333-4633 alaina.s@regallakeland.com
The dealership itself was okay! I had a better experience because of Leah. She was very knowledgeable, fast, and efficient. I’m glad she caught me as I walked in to take me!
Business response:
Thank you, Leah is definitely an asset to our team!
The dealership itself was okay! I had a better experience because of Leah. She was very knowledgeable, fast, and efficient. I’m glad she caught me as I walked in to take me!
Business response:
Thank you, Leah is definitely an asset to our team!
The sales guy was wonderful. No complaints there. But when it comes to financing I feel like I was bait and switched for 1 and also the fact that I have been in the car for weeks and am still having issues finalizing the Loan is frustrating.
Business response:
We would be happy to look into this for you. Would you please provide your name 8 Telephone number in the private message. Or you can call or email Customer Service Manager Alaina Southern at 863-333-4633 alaina.s@regallakeland.com
I've purchae TWO vehicles through Leah now. She is so sweet and goes the extra mile for an easy experience. You're making a mistake if you don't #linkwithleah
Business response:
Leah is amazing and glad that it was a easy experience.
Leah was so personable and helpful with any questions I had she made the experience super relaxed and walked us through every step. Very grateful
Business response:
This is the way that car buying should be relaxed and easy.
Started off great then turned bad when I was given a wrong vehicle key as the spare key. Then had to drive back to the dealer to get the correct key. Then had to drive back to the dealer for a finance issue. Was given paperwork with the wrong vehicle VIN and was not told the new loan was for 84 months instead of the original 72 months. RUN AWAY FROM THIS DEALER!!! THEY HAVENT EVEN TRIED TO CORRECT THE ISSUES OR CONTACT ME AFTER A ZERO MANUFACTURE SURVEY!
Business response:
Oswin, we apologize for the inconvenience and will look into this matter with our staff and how they can improve.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open at 7:30 a.m.
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