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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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CINDIC7234's profile image
CINDIC7234 
4 years ago

Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car rehashed after the wash. 

Business response:

We are disappointed to see that your visit was less than satisfactory. Could you please provide your contact information so we can access your records and look into this further? reply back privately or email Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com. 

DANPK1901's profile image
DANPK1901 
4 years ago

We have never been disappointed with your service, your courtesy, or the snacks and coffee. We will be buying our next KIA from you for sure. Thank you again 

Business response:

Thank you, we look Forward to it! 

Bill's profile image
Bill 
4 years ago

Ty to Jeff at Kia Chevy, I know it wasn't easy but I'm very happy that you are a man of your word ty again 

Business response:

Thank you for your feedback 

karrianneheide's profile image
karrianneheide 
4 years ago

I have bought several vehicles from Greg. He is my first choice in salesman and actually waited to buy until I could find something on the Regal lot this last time so it could be from him. He has great customer service and doesn't forget about you when you drive off the lot. Helpful and no pressure sales is what he provides which makes the tedious job of car buying less painful! 

Business response:

Thank you, Greg is definitely an asset to our team with the way he cares for his customer & KIA knowledge. Thank you for choosing Regal Kia! 

tcspooner's profile image
tcspooner 
4 years ago

Awesome customer service from the rep to the shuttle driver and everyone in between. Timely great communication met all expectations....keep up the great customer service 

Business response:

Thank you for choosing Regal Kia! 

Bill's profile image
Bill 
4 years ago

Ty to Jeff at Kia Chevy, I know it wasn't easy but I'm very happy that you are a man of your word ty again 

Business response:

Thank you for your feedback 

Z06DADDY's profile image
Z06DADDY 
4 years ago

I own a 2011 Kia Sportage that I purchased new from Regal Kia back in 2011. I have always brought it to Regal Kia for service. They have a super friendly staff. They don't try to push unnecessary service on you. My vehicle is always ready in a timely manner. They also have fair prices. I have them to thank for my Sportage's 170,000 miles without ever having a single issue. Thanks 

Business response:

That's fantastic, we hope you enjoy your Sportage for another 170k miles :) 

kathy.flores64's profile image
kathy.flores64 
4 years ago

The best seller customer service nice people that work there they always there if you need anything when u go there they all help you 

Business response:

Thanks Kathy! 

DUSTHERSH's profile image
DUSTHERSH 
4 years ago

Service was very prompt and efficient. Serviceman Jorge was very kind and thorough. All Employees were friendly and helpful. Clean facility makes waiting enjoyable. Thanks for rocking chairs outside. 

Business response:

Thank you for choosing Regal Kia! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open at 7:00 a.m. 

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