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925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have always brought my car in for service since I purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price increase. I will be taking my car elsewhere going forward.
Business response:
We would like to look into this further for you, but are unable to access any records with the information provided. Please respond privately or email alaina.s@regallakeland.com with your phone number and name.
Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia
Business response:
Thank you for choosing Regal KIA we appreciate you!
Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia
Business response:
Thank you for choosing Regal KIA we appreciate you!
We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant.
Business response:
Thank you for choosing Regal!
We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant.
Business response:
Thank you for choosing Regal!
Very professional. Process was smooth and easy. Jorge greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process.
Business response:
Thank you, sounds like a fantastic visit!
Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to.
Business response:
Thank you we look forward to servicing your vehicle again in the future.
Oil change went fine, however I now have my car making a noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed
Business response:
We apologize for the inconvenience and will have our staff notified to diagnose it as swiftly and thoroughly as possible to avoid and further inconvenience.
Oil change went fine, however I now have my car making a noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed
Business response:
We apologize for the inconvenience and will have our staff notified to diagnose it as swiftly and thoroughly as possible to avoid and further inconvenience.
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
Regal Lakeland is closed now. It will open at 7:00 a.m.
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