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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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Cafeangelma64's profile image
Cafeangelma64 
4 years ago

The service was very good and helpful.the young lady was very informative ..the wait was not long for all the work they did..i would bring my vehicle back for service.. 

Business response:

Happy to hear, see you next time. 

spiritray's profile image
spiritray 
4 years ago

Always get done close to predicted time. Very knowledgeable staff from service people and mechanics. I like the car wash but miss the vacuuming. I had to call to make an appointment because the web site would not let me make an appointment 

Business response:

Thank you for your feedback, you can always add vacuuming services, but we will look into the technical issues with the website. 

joanettwiker's profile image
joanettwiker 
4 years ago

The customer service is not friendly, Don't discuss what they done. Still don't know what if anything they done besides my brakes, oil change and tire rotation. Take lessons from Dyer Kia on customer service. 

Business response:

Joanette, We would be happy to go over the services provided at your visit more thoroughly and apologize that you were not happy with your experience. 

spiritray's profile image
spiritray 
4 years ago

Always get done close to predicted time. Very knowledgeable staff from service people and mechanics. I like the car wash but miss the vacuuming. I had to call to make an appointment because the web site would not let me make an appointment 

Business response:

Thank you for your feedback, you can always add vacuuming services, but we will look into the technical issues with the website. 

MZLADI2u1's profile image
MZLADI2u1 
4 years ago

Misty's customer service was well above and beyond her duties..... Best customer service I have ever had since I started getting my car services at Regal Kia 

Business response:

Thank you, we agree, Misty is pretty spectacular! 

hchum911's profile image
hchum911 
4 years ago

The person I worked with was very courteous and respectful. He kept me updated on the progress of my repairs. He did remind me of a recall that needed to be fixed. 

Business response:

Thanks for the feedback! 

SBILLER15's profile image
SBILLER15 
4 years ago

This is the 2nd car that I have bought from Regal Kia. They treated me with respect and that means a lot to me. They didn’t give me the run around either. 

Business response:

That's the way car buying should be! Thanks for choosing Regal Kia 

kaitlynburton0827's profile image
kaitlynburton0827 
4 years ago

I came in for an oil change and was in & out in less than an hour! I was very surprised because I normally wait around 2-3 hours. 

Business response:

We are always trying to improve our times like a pit crew :) See you next time 

SBILLER15's profile image
SBILLER15 
4 years ago

This is the 2nd car that I have bought from Regal Kia. They treated me with respect and that means a lot to me. They didn’t give me the run around either. 

Business response:

That's the way car buying should be! Thanks for choosing Regal Kia 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

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