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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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MZLADI2u1's profile image
MZLADI2u1 
4 years ago

Misty's customer service was well above and beyond her duties..... Best customer service I have ever had since I started getting my car services at Regal Kia 

Business response:

Thank you, we agree, Misty is pretty spectacular! 

spiritray's profile image
spiritray 
4 years ago

Always get done close to predicted time. Very knowledgeable staff from service people and mechanics. I like the car wash but miss the vacuuming. I had to call to make an appointment because the web site would not let me make an appointment 

Business response:

Thank you for your feedback, you can always add vacuuming services, but we will look into the technical issues with the website. 

Cafeangelma64's profile image
Cafeangelma64 
4 years ago

The service was very good and helpful.the young lady was very informative ..the wait was not long for all the work they did..i would bring my vehicle back for service.. 

Business response:

Happy to hear, see you next time. 

Lilydonuts's profile image
Lilydonuts 
4 years ago

They always make me feel welcome and great as a customer. Great customer service, and fast with every service. I am highly blessed to be a Kia customer! 

Business response:

We are highly blessed that you are our KIA Customer! Thank you so much 

joanettwiker's profile image
joanettwiker 
4 years ago

The customer service is not friendly, Don't discuss what they done. Still don't know what if anything they done besides my brakes, oil change and tire rotation. Take lessons from Dyer Kia on customer service. 

Business response:

Joanette, We would be happy to go over the services provided at your visit more thoroughly and apologize that you were not happy with your experience. 

FL's profile image
FL 
4 years ago

They are so nice and pleasant when I drop my car off for an oil change. My car does not require work since my car is bulletproof. It has serviced me so well I shall not get a new one for awhile. 

Business response:

Happy to hear the regular maintenance is helping your car go the extra mile! 

juliana.harnage's profile image
juliana.harnage 
4 years ago

Pablo moreira was really professional since i walked In. Always smiling, felt comfortable, laughing so much that he made it feel like he wasn’t just a salesman! 

Business response:

He isn't just a salesman!! Thank you for choosing Regal Kia! 

wdwrafters's profile image
wdwrafters 
4 years ago

Came in to have windows tinted. When I arrived I found out that the window tinter was not available, had a family emergency. Appointment was rescheduled. But, I also had ordered a pair of window vent visors to have installed. That was promptly taken care of and it within 45 minutes my car was ready to go. Except for not getting my windows tinted as planned everything did work out and time wasn’t totally lost. 

Business response:

Thank you for your feedback, & we apologize for the inconvenience caused by the window tinter being absent. 

Cafeangelma64's profile image
Cafeangelma64 
4 years ago

The service was very good and helpful.the young lady was very informative ..the wait was not long for all the work they did..i would bring my vehicle back for service.. 

Business response:

Happy to hear, see you next time. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

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