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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Our sales rep was right on top of it from start to finish. Looked and found for something that was within our ideal price and model. Was so knowledgeable and definitely worth the extra drive for us after looking at others in other areas. The facility was also cleaned outside and inside, many vehicles too look at with decent prices and mileage.
Business response:
Thank you, Mrs. Wilson!
Very professional and very ckean waiting area with drinks and snacks. All personnel was polite and friendly.
Business response:
Thank you!
Been to the dealer for the same problem 4 times and it still did not get resolved. Technician lied about the work he done. Car is consuming oil and has had 3 oil changes in the last 2 months. Manager tried to tell me 3quarts low after 1,000 miles is normal. Still no resolution for this problem. Very unhappy with Regal and the staff, the staff was very unkind and didn’t seem to be concerned. Apologized but never resolved the issue
Business response:
Ms. Miller, As the documents that we sent you showed, our technician did complete the work that was previously discussed. Our service manager did not say that that was normal oil consumption, he stated that KIA turned down the warranty claim. Which is unfortunately out of our control as a dealership. Which is why he advised you to advocate for yourself through KIA Consumer Affairs. We are here to help.
Thank you for getting our car done quickly and efficiently. We will be back for any other needed work!
Business response:
It was our pleasure, see you next time!
Kelsey takes excellent car of us. Everything goes smoothly and a timely basis. All done in a courteous and friendly manner.
Business response:
Thanks!
Got in quick and it was a reasonable time to wait the waiting area was nice area
Business response:
Thank yoU!
Very happy with service! Didn’t have a appt but needed a battery because my battery was dead. They were closing up but took me in anyway.
Business response:
Happy we could get you back on the road so quickly!
Thank you for getting our car done quickly and efficiently. We will be back for any other needed work!
Business response:
It was our pleasure, see you next time!
Service was prompt with a great explanation of work completed. Fixed a recall we had.
Business response:
Thanks for trusting Regal KIA with your vehicle needs.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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