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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Very concerned about taking care of my car's problem. Not their fault, but they took responsibility & were actively trying their best to help.
Business response:
Thanks for choosing Regal!
Very concerned about taking care of my car's problem. Not their fault, but they took responsibility & were actively trying their best to help.
Business response:
Thanks for choosing Regal!
6 hours agoNEW I've had ongoing issues since January with my vehicle and the service department is the worst at communication. They did not fix the issue, and it occurred again in February almost causing an major accident due to the same issue I was assured was fixed. Now they have had my vehicle for weeks, and never call me with status updates. I am told I need to call KIA corporate to have this addressed and escalated. KIA corporate advised more than once they did not hear from them. I have to call and call to find out sta... read more
Business response:
We as a dealership are working with KIA to resolve your issues. But as you are aware, after you made you formal complaint about the vehicle not stopping as designed it gets escalated to the National Consumer Affairs Department as it is a product liability claim. We are very understanding of your frustrations but like you we are waiting for a response. We left you another message regarding upgrading your rental, Please Contact Service Director Tony Cooper.
Our service advisor was extremely attentive and kept us constantly updated. We really appreciated the thoroughness of the mechanic working on our car. For now, the issue seems to be resolved.
Business response:
hopefully it is solved! But, we are here if you have any questions of problems arrise 😁
Everything was so easy! !! Right when I got there I was greeted! Everyone was so friendly and the process was perfect!
Business response:
thanks for choosing Regal Kia!
Our service advisor was extremely attentive and kept us constantly updated. We really appreciated the thoroughness of the mechanic working on our car. For now, the issue seems to be resolved.
Business response:
hopefully it is solved! But, we are here if you have any questions of problems arrise 😁
Our service advisor was extremely attentive and kept us constantly updated. We really appreciated the thoroughness of the mechanic working on our car. For now, the issue seems to be resolved.
Business response:
hopefully it is solved! But, we are here if you have any questions of problems arrise 😁
Son excelente y profesionales en su trabajo lo recomiendo estoy muy con tentó y agradecido
Business response:
gracias
It don't matter what time or day you go. It still along wait time, for a oil change
Business response:
Please provide identifying information such as a name and telephone number we would like to look into this further. An average an oil change takes 1-1.5 hours there are ways to shorten the wait time such as appointment, forgoing the complimentary carwash etc.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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