Regal Lakeland's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
Select a rating
none3's profile image
none3 
4 years ago

amazing customer service, my service advisor was very informative, got me in and out of the dealer fast. 

Business response:

Thanks for choosing Regal Kia, see you next time! 

RBLOUGH2's profile image
RBLOUGH2 
4 years ago

It’s a good dealership if they had more control over the number of customers that they schedule at one time. I was there for 5 hours yesterday waiting on my car. I really don’t have time for that. Chris did a good job keeping me posted but I could tell that he was frustrated. Next time I will ask how long it will take and hold you to it. Enjoy the rest of your day. 

Business response:

We apologize for the inconvenience. We do control the scheduling, but have a habit of not turning away walk-ins. We value your feedback and will improve on this experience. 

RBLOUGH2's profile image
RBLOUGH2 
4 years ago

It’s a good dealership if they had more control over the number of customers that they schedule at one time. I was there for 5 hours yesterday waiting on my car. I really don’t have time for that. Chris did a good job keeping me posted but I could tell that he was frustrated. Next time I will ask how long it will take and hold you to it. Enjoy the rest of your day. 

Business response:

We apologize for the inconvenience. We do control the scheduling, but have a habit of not turning away walk-ins. We value your feedback and will improve on this experience. 

cvincent1949's profile image
cvincent1949 
4 years ago

From the arrival to my departure I experienced nothing but professional service. The service was done promptly and the wait time minimal. 

Business response:

Thanks for choosing Regal Kia! 

none3's profile image
none3 
4 years ago

amazing customer service, my service advisor was very informative, got me in and out of the dealer fast. 

Business response:

Thanks for choosing Regal Kia, see you next time! 

RBLOUGH2's profile image
RBLOUGH2 
4 years ago

It’s a good dealership if they had more control over the number of customers that they schedule at one time. I was there for 5 hours yesterday waiting on my car. I really don’t have time for that. Chris did a good job keeping me posted but I could tell that he was frustrated. Next time I will ask how long it will take and hold you to it. Enjoy the rest of your day. 

Business response:

We apologize for the inconvenience. We do control the scheduling, but have a habit of not turning away walk-ins. We value your feedback and will improve on this experience. 

wwwurth's profile image
wwwurth 
4 years ago

Very professional people! That is why I drive past another Kia dealer to come to Regal. 

Business response:

Thanks for making the extra drive for Regal Kia! 

Lunderwood04's profile image
Lunderwood04 
4 years ago

Great customer service very professional, fast service, and very clean lodge area. Thank you all for your service 

Business response:

Thanks for choosing Regal Kia, see you next time 😁 

wwwurth's profile image
wwwurth 
4 years ago

Very professional people! That is why I drive past another Kia dealer to come to Regal. 

Business response:

Thanks for making the extra drive for Regal Kia! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com