Regal Lakeland's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
Select a rating
r_aveloo's profile image
r_aveloo 
4 years ago

Great customer service ! This is the third car I am getting from regal Kia the experience is fantastic 

Business response:

That's awesome, congratulations on your newest KIA! 

KIMDEJONG's profile image
KIMDEJONG 
4 years ago

Very rude manager who didn’t even acknowledge I was waiting to receive service. This is not the first time a manager has been rude and not helpful. 

Business response:

Thank you for you feedback. Please call customer service manager, Alaina Southern at 863-333-4633 to share more. 

KIMDEJONG's profile image
KIMDEJONG 
4 years ago

Very rude manager who didn’t even acknowledge I was waiting to receive service. This is not the first time a manager has been rude and not helpful. 

Business response:

Thank you for you feedback. Please call customer service manager, Alaina Southern at 863-333-4633 to share more. 

r_aveloo's profile image
r_aveloo 
4 years ago

Great customer service ! This is the third car I am getting from regal Kia the experience is fantastic 

Business response:

That's awesome, congratulations on your newest KIA! 

KIMDEJONG's profile image
KIMDEJONG 
4 years ago

Very rude manager who didn’t even acknowledge I was waiting to receive service. This is not the first time a manager has been rude and not helpful. 

Business response:

Thank you for you feedback. Please call customer service manager, Alaina Southern at 863-333-4633 to share more. 

r_aveloo's profile image
r_aveloo 
4 years ago

Great customer service ! This is the third car I am getting from regal Kia the experience is fantastic 

Business response:

That's awesome, congratulations on your newest KIA! 

tnewman0's profile image
tnewman0 
4 years ago

I had a great experience dealing with Regal Kia and would recommend them to anyone looking to purchase a new vehicle. 

Business response:

Thank you! 

DSIMPKINS0's profile image
DSIMPKINS0 
4 years ago

While I feel your staff is amazing I have noticed a difference in quality of work received. I had a maintenance plan on my car and you never changed the air filter in 5 years. I did though. Service reminders not being set. Those little things matter. Understanding we also had a pandemic restrictions some things could still be done. 

Business response:

Thank you for your feedback, we will bring this to the attention of our management team to address. 

Ladyluck33440's profile image
Ladyluck33440 
4 years ago

Always goes above and beyond to make sure your needs and wants are completed in a timely manner. 

Business response:

Thanks for the 5 stars! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com