Regal Lakeland's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
Select a rating
cdmorgrage's profile image
cdmorgrage 
4 years ago

Excellent customer service with Pablo. Very professional and courtesy. Would recommend me to my friends. 

Business response:

Thanks for choosing Regal Kia! 

brendagayle06's profile image
brendagayle06 
4 years ago

I do not like the service department. For one thing it takes some two hours to do a simple oil change, they don’t vacuum, and the part they do wash is not clean. There’s no customer service skills applied. I have to walk up to the desk and ask for help. I’m not buying another kid for that reason 

Business response:

Brenda, we apologize for the inconvenience and will have a member of management reach out. Our system shows the oil change and complimentary car wash took 40 mins. 

brendagayle06's profile image
brendagayle06 
4 years ago

I do not like the service department. For one thing it takes some two hours to do a simple oil change, they don’t vacuum, and the part they do wash is not clean. There’s no customer service skills applied. I have to walk up to the desk and ask for help. I’m not buying another kid for that reason 

Business response:

Brenda, we apologize for the inconvenience and will have a member of management reach out. Our system shows the oil change and complimentary car wash took 40 mins. 

angelaallman's profile image
angelaallman 
4 years ago

Very easy to deal with. Everyone involved made this one of the easiest vehicle purchases 

Business response:

Congratulations on your new vehicle! 

cdmorgrage's profile image
cdmorgrage 
4 years ago

Excellent customer service with Pablo. Very professional and courtesy. Would recommend me to my friends. 

Business response:

Thanks for choosing Regal Kia! 

ajbroderick's profile image
ajbroderick 
4 years ago

Treated exceptionally well from the minute I walked into the service centre until the minute I left. Very professional staff. 

Business response:

Thanks for choosing Regal Kia, see you next time! 

wng3's profile image
wng3 
4 years ago

They actually listened to the needs not wants and kept me on time limit which is what I needed 

Business response:

Thanks for choosing Regal Kia! 

cdmorgrage's profile image
cdmorgrage 
4 years ago

Excellent customer service with Pablo. Very professional and courtesy. Would recommend me to my friends. 

Business response:

Thanks for choosing Regal Kia! 

angelaallman's profile image
angelaallman 
4 years ago

Very easy to deal with. Everyone involved made this one of the easiest vehicle purchases 

Business response:

Congratulations on your new vehicle! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com