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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The parts were ordered May 2 . I was never notified when they came in. I called in June since no one called me . They told me they would check to make sure it was there and she would call me back . She didn't so I called one week later. They apologized , they had them and set the appointment. They took care of the car but didn't check tire pressure. When I came in the tire pressure indicator was fine. When I got in to the car it showed I had low pressure in my tires, they said they didn't know why but they fixed it. Other th... read more
Business response:
Thank you, your feedback is important to us for improvement.
Too long of a wait. I had a 11am appt. They didn't take my car for repair till 2pm. In my opinion...why have an appt time and not do the work on time. I arrived at 10:30 and didn't leave there till 2:30. UNACCEPTABLE
Business response:
We would be happy to look into this for you, so the repairs were completed in 30 minutes? Please respond privately with your name and number so we can access your service records. Your feedback is important to us.
Very satisfied with our experience, enjoyed working with your sales staff, everyone was very eager to take care of any issue right away, had a really pleasant experience and would recommend to all our family and friends in the market for a new or used car. Thank you so much for everything
Business response:
Thank you for choosing Regal KIA!
Minimal wait for someone to greet me and got what I needed done in a timely manner
Business response:
Thank you for choosing Regal Kia!
Outstanding service with warm & welcoming hospitality from service tech Jorge and the entire service Department
Business response:
Thank you for choosing Regal Kia!
Bad experience/car shutting off while driving, no answers/ bad attitudes when I was just concerned
Business response:
We are just as concerned which is why our Service Manager paid for a rental vehicle and drove it over 50 miles to try to duplicate the concern.
Minimal wait for someone to greet me and got what I needed done in a timely manner
Business response:
Thank you for choosing Regal Kia!
Outstanding service with warm & welcoming hospitality from service tech Jorge and the entire service Department
Business response:
Thank you for choosing Regal Kia!
Bad experience/car shutting off while driving, no answers/ bad attitudes when I was just concerned
Business response:
We are just as concerned which is why our Service Manager paid for a rental vehicle and drove it over 50 miles to try to duplicate the concern.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
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