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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I made online service appointment, the service amount populated the price of service i selected. Jeremy the service advisor charged an additional cost. When brought to his attention he claimed it was fixed. When checking out he never corrected the over charge. This make the second time he has done this. Jeremy isn't good for business there. Im going to take my business elsewhere.
Business response:
Thank you for your feedback. We would like to look into this further & correct the issue. Unfortunately, we do not have enough information. Please respond back privately with your name & telephone number or call Customer Service Manager Alaina Southern at 863-333-4633
We dealt with Malik. Very professional …was very knowledgeable. Would recommend this dealership very highly!
Business response:
Thanks for choosing Regal Kia!
Friendly and communicate well! Nice waiting area, like the rocking chairs outside when nice weather. Comfy seating inside also.
Business response:
Thanks for choosing Regal Kia!
We dealt with Malik. Very professional …was very knowledgeable. Would recommend this dealership very highly!
Business response:
Thanks for choosing Regal Kia!
I made online service appointment, the service amount populated the price of service i selected. Jeremy the service advisor charged an additional cost. When brought to his attention he claimed it was fixed. When checking out he never corrected the over charge. This make the second time he has done this. Jeremy isn't good for business there. Im going to take my business elsewhere.
Business response:
Thank you for your feedback. We would like to look into this further & correct the issue. Unfortunately, we do not have enough information. Please respond back privately with your name & telephone number or call Customer Service Manager Alaina Southern at 863-333-4633
Friendly and communicate well! Nice waiting area, like the rocking chairs outside when nice weather. Comfy seating inside also.
Business response:
Thanks for choosing Regal Kia!
Very pleasant atmosphere. Staff was helpful and made me feel comfortable. Kept me a part of the service they were doing. Would recommend this establishment very highly.
Business response:
Thank you for choosing Regal Kia!
As always, great customer service and waiting area setup with anything you could possibly need. Jeremy kept me informed all through service and found that a wheel alignment was also needed soon but they were able to take care of it same day....and quick I might add. Thank you for the great service. Keep up the good work!!
Business response:
Thank you for choosing Regal Kia!
As always, great customer service and waiting area setup with anything you could possibly need. Jeremy kept me informed all through service and found that a wheel alignment was also needed soon but they were able to take care of it same day....and quick I might add. Thank you for the great service. Keep up the good work!!
Business response:
Thank you for choosing Regal Kia!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 8:00 p.m.
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