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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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wolf's profile image
wolf 
3 years ago

Overall typical car buying experience. They tried to offer a lower amount than what my car is worth for trade in and for me what was different than other car buying or leasing is I didn’t have to sign a lot of paperwork. Signature is digital and is a one and done deal. Supposedly I only signed 3 documents which they gave me my paperwork that was only two pages (but they said I signed 3 things). Also for my car I had to stay on the grounds for 10 minutes while this updated “edoc” was being done which they said no signature or... read more

Business response:

Thank you for your feedback. Just like any other e-signing situation we are bound by Federal Laws & the only documents your signature was on were the ones you reviewed when signing on the ipad. 

emelendez726's profile image
emelendez726 
3 years ago

They were quick and on time to take care of my tune up and any questions I had 

Business response:

Thanks for choosing Regal Kia! 

wolf's profile image
wolf 
3 years ago

Overall typical car buying experience. They tried to offer a lower amount than what my car is worth for trade in and for me what was different than other car buying or leasing is I didn’t have to sign a lot of paperwork. Signature is digital and is a one and done deal. Supposedly I only signed 3 documents which they gave me my paperwork that was only two pages (but they said I signed 3 things). Also for my car I had to stay on the grounds for 10 minutes while this updated “edoc” was being done which they said no signature or... read more

Business response:

Thank you for your feedback. Just like any other e-signing situation we are bound by Federal Laws & the only documents your signature was on were the ones you reviewed when signing on the ipad. 

wolf's profile image
wolf 
3 years ago

Overall typical car buying experience. They tried to offer a lower amount than what my car is worth for trade in and for me what was different than other car buying or leasing is I didn’t have to sign a lot of paperwork. Signature is digital and is a one and done deal. Supposedly I only signed 3 documents which they gave me my paperwork that was only two pages (but they said I signed 3 things). Also for my car I had to stay on the grounds for 10 minutes while this updated “edoc” was being done which they said no signature or... read more

Business response:

Thank you for your feedback. Just like any other e-signing situation we are bound by Federal Laws & the only documents your signature was on were the ones you reviewed when signing on the ipad. 

emelendez726's profile image
emelendez726 
3 years ago

They were quick and on time to take care of my tune up and any questions I had 

Business response:

Thanks for choosing Regal Kia! 

emelendez726's profile image
emelendez726 
3 years ago

They were quick and on time to take care of my tune up and any questions I had 

Business response:

Thanks for choosing Regal Kia! 

jsyrn's profile image
jsyrn 
3 years ago

Friendly and communicate well! Nice waiting area, like the rocking chairs outside when nice weather. Comfy seating inside also. 

Business response:

Thanks for choosing Regal Kia! 

Ray's profile image
Ray 
3 years ago

We dealt with Malik. Very professional …was very knowledgeable. Would recommend this dealership very highly! 

Business response:

Thanks for choosing Regal Kia! 

rburks0's profile image
rburks0 
3 years ago

I made online service appointment, the service amount populated the price of service i selected. Jeremy the service advisor charged an additional cost. When brought to his attention he claimed it was fixed. When checking out he never corrected the over charge. This make the second time he has done this. Jeremy isn't good for business there. Im going to take my business elsewhere. 

Business response:

Thank you for your feedback. We would like to look into this further & correct the issue. Unfortunately, we do not have enough information. Please respond back privately with your name & telephone number or call Customer Service Manager Alaina Southern at 863-333-4633 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 8:00 p.m. 

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