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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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JEA0's profile image
JEA0 
2 years ago

The personnel are always attentive and helpful. The car is eturned clean and always serviced correctly. 

Business response:

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day! 

jsyrn's profile image
jsyrn 
2 years ago

i arrived at my appointment time to address a recall issue on my Telluride, and waited two hours before they even took my car into service (i was sitting in rockers, so saw it parked at the corner of the building) after i texted Misty, she checked on it, said they were taking it in now and would know what needed to be done...of course, my car needed the fix, and the part had to be ordered....so wasted 2.5 hours sitting at the dealer. I am curious as to why they didn't assess it when i arrived, instead of 2 hours later and in... read more

Business response:

I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We’ll strive to do better, I will let the Service Manager know about your experience and if you'd like to reach out to discuss further you can contact the Service Lane Manager Alex Calcano 863-333-4699 or Janni Rivera - Customer Service Manager 863-333-4686. 

SWMJAZZ1's profile image
SWMJAZZ1 
2 years ago

The service at regal was top standard. I did not have to wait for my vehicle. 

Business response:

Thank you for choosing Regal Kia. 

JEA0's profile image
JEA0 
2 years ago

The personnel are always attentive and helpful. The car is eturned clean and always serviced correctly. 

Business response:

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day! 

jsyrn's profile image
jsyrn 
2 years ago

i arrived at my appointment time to address a recall issue on my Telluride, and waited two hours before they even took my car into service (i was sitting in rockers, so saw it parked at the corner of the building) after i texted Misty, she checked on it, said they were taking it in now and would know what needed to be done...of course, my car needed the fix, and the part had to be ordered....so wasted 2.5 hours sitting at the dealer. I am curious as to why they didn't assess it when i arrived, instead of 2 hours later and in... read more

Business response:

I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We’ll strive to do better, I will let the Service Manager know about your experience and if you'd like to reach out to discuss further you can contact the Service Lane Manager Alex Calcano 863-333-4699 or Janni Rivera - Customer Service Manager 863-333-4686. 

Laurabj1's profile image
Laurabj1 
2 years ago

Jeremy was very courteous. My service was prompt and I was in and out in a reasonable amount of time. 

Business response:

Thank you, we have a great team! 

SWMJAZZ1's profile image
SWMJAZZ1 
2 years ago

The service at regal was top standard. I did not have to wait for my vehicle. 

Business response:

Thank you for choosing Regal Kia. 

BARBARACLYCE's profile image
BARBARACLYCE 
2 years ago

Enjoy driving my Sportage. Just took a long trip. Everything was great. I hope to keep this car for a long time. 

Business response:

We’re so happy to hear you are enjoying your Sportage. Thank you for giving us the chance to serve you. 

BARBARACLYCE's profile image
BARBARACLYCE 
2 years ago

Enjoy driving my Sportage. Just took a long trip. Everything was great. I hope to keep this car for a long time. 

Business response:

We’re so happy to hear you are enjoying your Sportage. Thank you for giving us the chance to serve you. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open at 7:00 a.m. 

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