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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was treated real well the work was done good. and I would send anybody to do business with you all.
Business response:
We really appreciate your business and helping to share the word about Regal Kia.
Literally 2 days after my oil change on Wed. June 31st, my coolant indicator came on and when checked there was no coolant in the container. Yesterday my oil light came stating that my oil level was low and when checked, it's nearly bone dry! To say I am upset is an understatement! My son's Kia Forte engine gave out twice and is currently at Regal Kia for repairs and thank God I purchased the extended warranty, since at first he was being blamed for not putting coolant in his car, even though he has his oil checked on time a... read more
Business response:
Thank you for bringing this to our attention. We’re sorry your experience did not meet your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
I was treated real well the work was done good. and I would send anybody to do business with you all.
Business response:
We really appreciate your business and helping to share the word about Regal Kia.
I was treated real well the work was done good. and I would send anybody to do business with you all.
Business response:
We really appreciate your business and helping to share the word about Regal Kia.
Literally 2 days after my oil change on Wed. June 31st, my coolant indicator came on and when checked there was no coolant in the container. Yesterday my oil light came stating that my oil level was low and when checked, it's nearly bone dry! To say I am upset is an understatement! My son's Kia Forte engine gave out twice and is currently at Regal Kia for repairs and thank God I purchased the extended warranty, since at first he was being blamed for not putting coolant in his car, even though he has his oil checked on time a... read more
Business response:
Thank you for bringing this to our attention. We’re sorry your experience did not meet your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
Literally 2 days after my oil change on Wed. June 31st, my coolant indicator came on and when checked there was no coolant in the container. Yesterday my oil light came stating that my oil level was low and when checked, it's nearly bone dry! To say I am upset is an understatement! My son's Kia Forte engine gave out twice and is currently at Regal Kia for repairs and thank God I purchased the extended warranty, since at first he was being blamed for not putting coolant in his car, even though he has his oil checked on time a... read more
Business response:
Thank you for bringing this to our attention. We’re sorry your experience did not meet your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
The personnel are always attentive and helpful. The car is eturned clean and always serviced correctly.
Business response:
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!
i arrived at my appointment time to address a recall issue on my Telluride, and waited two hours before they even took my car into service (i was sitting in rockers, so saw it parked at the corner of the building) after i texted Misty, she checked on it, said they were taking it in now and would know what needed to be done...of course, my car needed the fix, and the part had to be ordered....so wasted 2.5 hours sitting at the dealer. I am curious as to why they didn't assess it when i arrived, instead of 2 hours later and in... read more
Business response:
I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We’ll strive to do better, I will let the Service Manager know about your experience and if you'd like to reach out to discuss further you can contact the Service Lane Manager Alex Calcano 863-333-4699 or Janni Rivera - Customer Service Manager 863-333-4686.
Jeremy was very courteous. My service was prompt and I was in and out in a reasonable amount of time.
Business response:
Thank you, we have a great team!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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