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RefiJet's Philosophy: Your money. Your Time. You're entitled to more of both. Paying too much on your auto loan? We'll change that. Today. Now. Less than perfect credit rating? We can help. Don't spend one more day paying more than you need to. We provide you with your own personal concierge to guide you through the entire refinance process, start to finish. Think of it like your own personal sherpa to help you climb Everest. It's always better to have an expert to help out and do the heavy lifting. You can get prequalified ... read more
7555 E Hampden Ave Suite 500, Ste 500, Denver, CO, 80231, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I wish I would have looked at these reviews before allowing this FRAUDULENT company to negatively impact my credit. This disastrous experience first began on 8/14/20 after I finally decided to no longer ignore my inbox full of Lending Tree emails about available offers of refinancing my vehicle. I spoke to a rep who initially pre-qualified me for an offer. I then get transferred to a rep named Ryan. He provided his number ending0597. I followed up with him on 8/18/20 for an update. He responded on 8/20/20 that he was working... read more
Absolutely horrible company. The customer service rep I worked with was professional, but he sold me an extended warranty with Veritas, and Veritas is absolutely horrendous, It's a shame that refijet is selling this warranty to their customers. Veritas doesn't respond to any phone calls, my car has been in the shop for 2 weeks and Veritas wont honor their warranty!!!! I blame refijet for pushing this warranty on me knowing that Veritas is a ****** company, when I read the reviews on Veritas, every review is the same, talks a... read more
Business response:
Cassandra, We are sorry to see your negative review. Your feedback has been sent to management to look further into your situation. If you have any other questions or comments, please feel free to reach out to **************. Sincerely, The RefiJet Team
Poor communication and follow-up. I need to get copies of my refinance loan from the company. I have contacted the company on 3 separate occasions: once by phone and twice through their "Contact Us" page's form. Each contact was two weeks apart from each other. I have not received any phone calls of email messages from anyone. Not the way to conduct business.
Business response:
Kimberly, We are sorry to see that you have not received great communication. Your feedback has been sent to management and will be looked into ASAP! If you have any further questions or comments, please feel free to reach out to qc@refijet.com. Sincerely, The RefiJet Team
They are great until you finalize the paperwork! After that they don't even answer the phone call. I signed all the document in a timely fashion and I've been waiting for 1 month for them to actually process the paper work and finalize the refinancing. On top of that they are blaming it on ******for the delay. I called them (******)and they event knew of my application.
Business response:
Nelson, We are sorry to see that you felt like you received a 1-star experience. I have passed along your feedback to management to look further into what happened. Please feel free to reach out to qc@refijet.com if you have any further questions or comments. Sincerely, They RefiJet Team
HORRIBLE - NO STARS! I completed an online app thru myautoloan.com and had the WORST experience with a lending co EVER. My first rep, Burt, was so rude. The Finance Rep, Stephanie, was a snake-oil dealer and after 38 MINUTES asked me for a $1,500 down payment. THE NERVE OF THESE PEOPLE. BBB they do NOT deserve an A+...read the reviews.
Did NOT experience any issues with them. Communication was fast and majority of it was via email and text. They found a bank that refinanced my truck after 1.5 years from a bankruptcy. I went from 13% to 5.5% after my own bank declined to refinance it. They were not pushy on maintenance plans and GAP insurance. Tons of negative reviews out there that had me on my toes but I honestly felt comfortable. I would recommend this company to a friend. Don't waste your money on those ridiculously high interest rates. I'd rather have ... read more
Great service, all service companies should be this efficient.
Really happy with the service I received. They took my loan from 21% to under 5% APR. True to their word, I was not charged a fee. I've recommended them to my mother who was also able to get a loan through them and save on her monthly payment. It's tough seeing these bad reviews for these guys, from what I saw and experienced, they truly take care of their clients.
My experience with this company was terrible. I spoke with Mario ******. I owe BMW Financial a balloon payment soon and I'm trying to get refinanced. However BMW rejected me because my credit score has went down. However refijet did not try and connect me with another lender (they advertise this on their website) to see if I qualify somewhere else. Valdez emails me in February stating BMW's decision. I've sent numerous emails for refijet to try and get me refinanced with another lender. I have not heard back from them. They ... read more
RefiJet has a 4.3 star rating with 2,286 reviews.
RefiJet is open now. It will close at 7:00 p.m.
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