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Red Robin Gourmet Burgers
- Restaurants
- Norton Shores, MI
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
5785 Harvey St, Norton Shores, MI, 49444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First it took almost 15 minutes to get our drinks after we ordered them. We had to keep asking for someone's refill on bottomless beverages after being empty for almost ten minutes between drinks. We asked for refills and had to wait another 5-10 minutes before we got them.And bottomless fries? Waitress never brought any other than what came with our meals, never even gave us the chance to ask for more either before bringing the check and not coming back again before we left. One of our orders simply asked for no tomatoes bu... read more
Very good food And great staff. Endless fries and frekeled lemon aide what more could you ask ask for oh our waitress even turned the hockey game on for us
First time in my life I didn't tip. My burger was wrong told waitress I was done after 3 bites. She didn't seem to care. Don't go to the Muskegon, mi red robin
We had an hour before we had a soccer game tonight. We order and waited and waited it was 32 minutes and still had no food. Buy the time we told our waitress we cancel our order it was 38 minutes and people behind came after us and got food. So we will NOT be back
The best burgers ever I always enjoy it burning love it my favorite
Good burgers and fries, service was a little slow this time , but not the normal
This store doesn't participate in Red Robin promotions. Management is very unfriendly.
Watching a whole tray of food sit under a heat lamp for 15+ minutes is unacceptable to me. Then to watch the manager straight up avoid a customer who wished to speak to her, was quite mind blowing. We were told by the waitress"Im sorry for the wait, the burgers are a little behind" only to have them cold when they arrive to the table (45 minutes after ordering) Manager on shift Monday night at 6pm needs to be replaced.
We were so disappointed today. My husband, daughter, and myself went in for dinner. We were seated promptly by a friendly hostess. Then we waited. And waited. And waited some more. A server never even showed up to ask us what we wanted to drink or say hello. We left after 25 minutes of being ignored. It was terrible and I don't plan on returning.
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.2 star rating with 1,916 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is closed now. It will open on Monday at 9:00 a.m.
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