This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
14797 N Kelsey St, Monroe, WA, 98272, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It’s impossible to get an correct order from this place for delivery. I pay extra because I don’t want to go anywhere to get disappointing food. No I am not going back because I don’t want to come back to the rest of my food cold. Also it’s usually disgusting inside the actual restaurant, last time I went in the hostess looked like she was getting pink eye and kept touching her eye then menus 🤢.
Business response:
We’re sorry to hear this, Rachel. Please reach out to us at https://sforce.co/2CeUQNS or by calling 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) Please note that our phone and email response times may be longer than usual due to COVID-19. We appreciate your patience and understanding as we work to respond to you as quickly as possible. Thank you!
ordered to go on a slow evening. waited an hr and a half. got 3 different stories about what happened to my food. was told it was a kitchen screw up, then told it was given to another person, then told my order was forgotten after it was completed and found in the restaurant? and was cold. manager was not the least bit apologetic and didnt seem to be sorry in the least when he told the 3rd story after all that time. then was told it was being made and to wait. WONT be going back and turning people away when asked. very poor ... read more
Business response:
We’re sorry to hear this, Ellen. Please reach out to us at https://sforce.co/3gzqzIt or by calling 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) Please note that our phone and email response times may be longer than usual due to COVID-19. We appreciate your patience and understanding as we work to respond to you as quickly as possible. Thank you!
Always great service and food from inside the bar! Ladies in the bar are awesome!
Our server was the best i have seen in a ver long time very nice, speedy, smile on face, wish more were like him
Excellent customer service from Cailee! Friendly, attentive, and timely. Great food too! We'll definitely be back!
Awesome gourmet burgers, large helpings, great service.
Friendly staff, good seating, kids menu
Normally, I’m against leaving negative reviews. I felt this situation was so egregious that I felt I needed to. I don’t want to get into a lot of details but 1.5 hours before the food arrived. It’s cold and missing items we ordered. This was a father’s day meal with my family. The manager came to offer us a free desert or item. Maybe that’s good enough for some people but considering that amount of time and issues with the meals, I felt that we shouldn’t have had to ask the manager for some sort of comp on the bill and the c... read more
Red Robin Gourmet Burgers has a 3.7 star rating with 2,104 reviews.
Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com