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Red Robin Gourmet Burgers

4.0

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

27 Holyoke St, Holyoke, MA, 01040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,090 reviews
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Kristine Charron's profile image
Kristine Charron 
7 years ago

Horrible service. Food was gross. Especially the burnt cold fries. Mary needs a new job out of the restaurant business. 15 minutes for 2 drinks, 20 minutes to ask for a refill and had to remind her again 20 minutes later. 

Shaun Sanborn's profile image
Shaun Sanborn 
7 years ago

Great food, awesome drinks, but our waitress was WAY too pushy on the specials and kept asking how everything was. 

Janice Peart's profile image
Janice Peart 
7 years ago

I’m not sure when it happened , but Red Robin has gone down hill ! It was my favorite place to go get a burger a shake talk with friends and take my daughter . The last couple times have been disappointing, but today was enough form me , not busy and we waited a long time to order and get our food , fries tasted of old grease , our burgers were cold and you served my daughter half frozen pizza with melted cheese ( not sure how you pulled that one off) . Today was the last time ever going !!!! 

Mary Anne Perkins's profile image
Mary Anne Perkins 
7 years ago

The donuts were undercooked, other then that it was fine!! 

David Baldwin's profile image
David Baldwin 
7 years ago

Very disappointed in their service and still waiting to hear back from their customer service concerning my complaint. And will be glad to post if not contacted within 24 hours 

Debbie Lewis's profile image
Debbie Lewis 
7 years ago
Rebecca Corriveau's profile image
Rebecca Corriveau 
7 years ago
Alex Monczka's profile image
Alex Monczka 
7 years ago

The food was great and the service was nice but took her time getting to us, especially when it came time to get the bill and pay. 

Alice Bernier's profile image
Alice Bernier 
7 years ago

Tried their new burger with the Brie cheese and bacon. It does come with jam but I got that on the side to try because it seemed weird on a burger. The burger was awesome, didn’t use the jam. I love how they will prepare your dinner any way you want. I am on low carb so no roll and got unlimited broccoli. I did have an onion ring because they are the BEST by far! Love Red Robin! 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4 star rating with 2,090 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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