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Red Robin Gourmet Burgers

4.1

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

2465 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,819 reviews
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Brittany Ann Marie Jones's profile image
Brittany Ann Marie Jones 
5 years ago

Any of it. We sat for more than 10 minutes before anyone even came to our table. We had four different people serving us. Our food wait was really long and when we got it it was cold and we had to send it back. Then they tried to charge us double since it had to be remade. Had to ask multiple time for refills and took forever for a waiter to surface. Overall if you are looking for overpriced cold food, poor customer service, and a really long wait then go here. 

Christina Heeg's profile image
Christina Heeg 
5 years ago

I had the grilled chicken sandwich. Too much gristle was not happy at all. 

MrsLulu Williams's profile image
MrsLulu Williams 
5 years ago

I love the place, but you all are getting real tight on the bottomless fries. You say bottomless fries, but when you ask for more you get a big basket with 7-8 fries really. 

Cynlynn Tony Ledesma's profile image
Cynlynn Tony Ledesma 
5 years ago

Never ever been there before why I don't know but I'm definitely going back to try all the burgers!!!!!!💯.....😎🕶 

Amy Kaiser-Witt's profile image
Amy Kaiser-Witt 
5 years ago

its great food at reasonable prices great staff n u dont have to wait forever for ur food 

Lori Vazquez's profile image
Lori Vazquez 
5 years ago

the only complaint is that we had to ask several times to get more fries.....we only wanted one refill on the fries and waited 20 minutes or more, and that was even after speaking to the manager 

Sandra Cuevas's profile image
Sandra Cuevas 
5 years ago

My burger and fries were luke warm. Strawberry freckled lemonade was not as good as it use to be. Very slow service. 

Kelly Paggen's profile image
Kelly Paggen 
5 years ago

Delicious server was awesome!!! 

LaToya Greenwood's profile image
LaToya Greenwood 
5 years ago

Terribly slow service! Husband never was asked if he wanted a drink refill. They refused to refill our fries...we waited over 19 minutes...still no fries. Why advertise bottomless fries??? After Talking to the manager and the guy at the front we still walked out without fries. Horrible Service!!!!!!!!! Today was the worst I've ever seen at Red Robin. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 1,819 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

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