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Red Robin Gourmet Burgers

4.1

About this business

Location details

2465 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,844 reviews
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DeAngela Dixon's profile image
DeAngela Dixon 
recommend  Recommended
5 years ago

March 30th was not a good day, I could not believe my burger was not good at all. 

Nikia Lucas's profile image
Nikia Lucas 
recommend  Recommended
5 years ago

Food good,but the bathrooms oh hell no. 

Zoe Benyoun's profile image
Zoe Benyoun 
recommend  Recommended
5 years ago

Everything was great I will return 

Business response:

That's what we LOVE to hear, Zoe. See you again, soon! 

Tracy Schweisthal's profile image
Tracy Schweisthal 
recommend  Recommended
5 years ago

we loved it and our waitress loved the kids 

Business response:

Happy to hear it, Tracy. It was a pleasure serving you and the fam! 

Maegin Lee Krstanoski's profile image
Maegin Lee Krstanoski 
5 years ago

So I normally don’t blast businesses on Facebook, but I feel this one is worth it. On Wednesday we went with some friends to Red Robin in Merrillville. I’ve been there many times but this time was BEYOND ridiculous! Not only did our service SUCK, drinks were not refilled, our server completely ignored us, food delays (mind you they were dead) but the boys bathroom stall was overflowing out into the hallway that was ignored almost the entire time we were there. Now to make things even worse and the main reason for this post. ... read more

Business response:

That’s concerning. Please reach out to us directly at https://sforce.co/37PRBZB or 1 (877) 733-6543 (9 AM - 6 PM MT). Thank you, Maegin. 

Robert Jones's profile image
Robert Jones 
recommend  Recommended
5 years ago

Nice place to dine; I go there at least once a month, and recommend it highly due to good food and great customer service! 

Julie Patton's profile image
Julie Patton 
recommend  Recommended
5 years ago

food was really good. Fist round of zucchini and fries were cold but second baskets were good server must have been busy because we had really long waits for drink refills and no napkins or silverware. over all good food though. 

Business response:

We’d like to hear more about your visit. Please let us know about it at https://sforce.co/2Iv0Kgu or 1 (877) 733-6543 (9 AM - 6 PM MT). Thanks, Julie. 

Thad Rippy's profile image
Thad Rippy 
5 years ago

Never received shake. Food was cold. Sandwich wasn’t well done as per special instructions. Had some nasty sauce on both sandwiches never choose. Chicken had pickles never ordered that way. Both had lettuce never ordered that way. Meat was pink and specific on order to be well done and no pink. Disgusting. Thrown away. 

Business response:

We’re sorry to hear this, Thad! Please send us a message at https://sforce.co/3k9kLHC or 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) so we can follow up. Thank you. 

Trina M Hamilton's profile image
Trina M Hamilton 
recommend  Recommended
6 years ago

the burgers weren't dry they were juicy and right one point. one of the best burgers I've ever eaten. 

Business response:

We're so glad you enjoyed the YUM, Trina. We hope you'll visit us again, soon! 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 1,844 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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