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Red Robin Gourmet Burgers

4.1

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

3720 S Glenstone Ave, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,872 reviews
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Courtney Emmons Buchholz's profile image
Courtney Emmons Buchholz 
9 years ago

I absolutely hated it! Worst dining experience. Service was poor. Manager was little to no help. Fries were cold. Ran out of drinks. My child's birthday was ignored despite numerous reminders and the many other kids who were sang to and celebrated. Took 8 attempts for the bill to come correctly. The manager argued with us about our loyalty cards. It took an additional 30 minutes just to pay! It was pathetic and Red Robin should be embarrassed! As a parent I am furious! We will not be back anytime soon. 

Marie Treinen Watson's profile image
Marie Treinen Watson 
10 years ago

Ugh sad to see the quality of food has gone, newly redesigned sign and interior with escalated prices, poor and slow service when it was not even busy.... Paid $14 for a premium burger and could of had two fantastic Culver's and would have gone home happy instead I paid almost $5 for the famous freckled lemonade that was watered down and had a few horrible tasting frozen strawberries in it.... Another one bites the dust, goodbye Red Robin, nice knowing ya... 

Stephen Hess's profile image
Stephen Hess 
10 years ago

On 10/16/14 19:30 my family sat with our arms on a sticky table surrounded by 5+ unbussed tables for 10+ minutes without even getting water. We left. No one noticed. Swift corrective action needed. [Springfield Mo location] 

Marlene Reynolds's profile image
Marlene Reynolds 
11 years ago

Overpriced 

Clay H Trevino's profile image
Clay H Trevino 
11 years ago

Not too shabby! Always have great service and food at this location. 

Rochelle Clark Waggoner's profile image
Rochelle Clark Waggoner 
11 years ago

My family ate there but we don't live in Springfield. We paid quite a bit of money to get the hepatitis shots because we are not able to get to Springfield for the free shots. How can I get my money reimbursed now? 

Shane Daniel's profile image
Shane Daniel 
11 years ago

One of the cleanest and safest companies I have ever worked for! And the general manager, is one of the most dedicated to making sure her team is one of the cleanest and safest for their guest! Props to her. She never misses a beat and despite what anyone thinks, these type of situations are horrible but at the same time can not be controlled since she is merely in control of all sanitation habits for 8 hours. Kudos to her and the entire teams effort to make it stay and continue to be one of the cleanest and safest in the in... read more

Brett Ruth's profile image
Brett Ruth 
11 years ago

Thanks for the hep A. Are we getting refunds? 

Kristy Spratt Griner's profile image
Kristy Spratt Griner 
11 years ago

Great Customer Service 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 2,872 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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