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2826 Harris St, Eureka, CA, 95503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The surgery went fine but Dr Kilgore and his office treated me like a second thought, not worth their time. He was curt and barely made time to answer my questions. I didn't see him once after surgery, no one checked my wound. I didnt know when I was getting discharged until this after guy at 5pm said time to go home. I had no scheduled post-operative appointment, I had no physical therapy order when I went home after surgery.
The surgery went fine but Dr Kilgore and his office treated me like a second thought, not worth their time. He was curt and barely made time to answer my questions. I didn't see him once after surgery, no one checked my wound. I didnt know when I was getting discharged until this after guy at 5pm said time to go home. I had no scheduled post-operative appointment, I had no physical therapy order when I went home after surgery.
The office staff and Physicians Assistants are very helpful. Getting a hold of them is difficult because they are very busy, but they do get back to you. I can't say enough for the front office staff: professional and very sweet. Dr Koch is very straight forward and Rus Gustofson is very generous with his time, understanding and gentle. We are lucky to hve them in Humboldt.
Would you recommend this orthopedic surgeon to others? I Already Have Does this orthopedic surgeon use current and safe equipment? Yes; the equipment is very advanced! Was this provider friendly? Yes Did the staff help you feel comfortable when you called with questions or concerns? Absolutely Did a staff member acknowledge or greet you when you entered? Yes
We are so fortunate to have specialists of such superior skill in our small community. I felt able to ask all my questions and they were answered in a way I could understand. I felt confident going in for my first ever surgery and that's saying a lot. I think trust is import in health care. I had my rotator cuff repair approximately 6 years ago and I am very glad I did. I highly recommend Dr. Koch
Is this provider willing to pursue advice from other providers when necessary? Not at all. They were too arrogant to ask for any assistance, even though they knew it would help Were you able to get answers to simple questions from this provider without scheduling an appointment? Not at all! I had to schedule an appointment for absolutely everything! Did this provider show attention to detail? Definitely not. They were unaware of my situation, even though they had my information Does this provider offer any coupons, discounts... read more
Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Was this provider's office too cold? No, it was fine Did this provider seem up-to-date with the current advancements in their field? Yes Does this provider maintain a professional appearance? Yes, he/she looked very professional Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected
Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Does this provider offer flexible appointment times? Absolutely! I never have a problem! Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Did this provider's staff seem to respect him/her? Definitely! They st... read more
Is this business handicap-accessible? Absolutely, even the bathrooms are handicap-accessible Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Is this provider's business conveniently located? Absolutely! It is right off the freeway and close to everthing Does this provider have helpful information available online? Yes, they have a great w... read more
Raymond Koch, MD has a 3.8 star rating with 28 reviews.
Raymond Koch, MD is open now. It will close at 6:00 p.m.
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