Rausch Sturm LLP

Stanley J 

on BBB

3 weeks ago

I paid this firm $11,200 in good faith, only for them to turn around and sue me for the exact same amount after full payment was made. This is not just unprofessional — it's fraudulent and completely unethical. The entire experience was a nightmare. Their staff is rude, disorganized, and unresponsive. They constantly gave me the runaround, failed to deliver on basic promises, and showed zero accountability for their actions. There was no transparency, no follow-through, and no sense of integrity. Every time I tried to get an... read more

tracey s 

on BBB

a month ago

I have been making payments on my account for over a year on time every month and all of a sudden nothing no contact no phone call no access to website no email response do i not owe this debt ??? left messages no response very unprofessonial if i get served papers again from you guys im going to counter sue you for unfair anxiety i always make my payments on time there is no reason not to answer or return a phone call unacceptable behavior 

Cindy H 

on BBB

a month ago

THIS IS THE MOST UNPROFESSIONAL LAW FIRM IN EXISTENCE. I DON'T EVEN THINK ANYONE OPERATES AT THEIR SO CALLED OFFICE. NOONE ANSWERS THE PHONE OR REPLIES BACK TO YOUR EMAILS. I'VE BEEN CALLING FOR WEEKS AND MULTIPLE TIMES A DAY AND NOT A SINGLE RESPONSE. GOOD LUCK TRYING TO EMAIL THEM THROUGH THEIR WEBSITE. THEY HAVE IT SET-UP THAT IF YOU WRITE CERTAIN THINGS THAT CAN GET THEM IN TROUBLE, IT WILL NOT GO THROUGH AND YOU GET AN ERROR MESSAGE. TRUST ME, I'VE TRIED MANY TIMES. THEY THINK THEY'RE SO SLICK AND WE'RE THE STUPID ONES.... read more

Marie A 

on BBB

a month ago

These are nothing but scammers trying to dig up old paid off accounts through other debt collectors. They have been giving a cease and desist from me 4 years ago and they have stopped calling but continue to send fake and fraudulent court documents. They have been doing this for over 13 years. 

Robert A 

on BBB

a month ago

I have been trying to get in contact with someone at this firm for nearly a YEAR. I had a collection account that was reassigned to Rausch Sturm LLP, and was given their number by the previous agency. NO ONE answers the phone, in English or Spanish, and the waiting music plays incessantly. They have no email address to contact, and there are no "live" chat options available through their website. I wish I could leave ZERO stars but oh well. 

Andrea M 

on BBB

a month ago

Esta compaa alega tener una deuda a mi Nombre tiene varios nmeros de telfonos y no toman la llamada . 

Michelle B 

on BBB

2 months ago

I have called them NUMEROUS times to settle the debt outside of court. I have sent them many emails to no avail. I submitted my payment and yet they still will not respond to me. I think they just want to go to court and make things harder for people they are rude and horrible. 

Bradley S 

on BBB

4 months ago

They are not truthful, they cannot be trusted saying that they received returned mail from me so they stopped my auto payments although they still had access to deduct the agreed upon amount from my account. Returned mail caused my payment plan to be stopped which I was unaware for two years. They sent mail to me at a vacant property and they had my bank to freeze my account causing me to have more financial issues They could have continued to take out the payments but now all of a sudden they want the entire balance that I ... read more

Richard K 

on BBB

5 months ago

They are *******debt collectors posing as a law firm. They can all burn in *********