Rausch Sturm LLP

Mary B 

on BBB

2 weeks ago

Vulture's. My debt company has been trying to negotiate and no response for several months with this company. This account was with ****/********* and it seems as though their customer service or negotiators are not knowledgeable about much of what they do. I have called them several times and been transferred to several people with no results. This account has been charged off and sold to the vulture's and there is nothing that can be accomplished. I am fed up with this yoyo company. 

Sean H 

on BBB

2 weeks ago

Cant get ahold of the lawyer. Said case/item is paid for and they still cant send in the paperwork to dismiss the case 

Pamela M C. 

on BBB

2 weeks ago

I have been attempting to reach someone - anyone - at Rausch Sturm without any luck. I would like to discuss options without losing my house! Are their phone numbers even legit? They say they want to help and work with individuals but by not answering or returning calls I’d call that misrepresenting their services. I’d give this company a zero but since that isn’t an option I’ll select a 1 grudgingly! 

Azo o 

on BBB

3 weeks ago

What kind of debt collector/lawfirm is this and how they get away with being unprofessional and outrageously poor in handling their account? I got sued and paid in full and they seemed not have reported to credit bureaus and the creditors and now sueing me AGAIN!!?? Where is accountability, it js a law firm fir God's sake! They dont answer calls, dont reply to messeges and emails! 

Melinda S 

on BBB

a month ago

These people have never contacted me & I've never been served. I just received a notification that they have froze my bank account & it is now in the negative. I have no idea why. I have no pleadings from them. Their website is a joke & nobody answers the phone. I will be reporting them to the State of ******** if I need to. I have no idea why a ********* firm has a lawsuit against me or why you cannot get ahold of them re: the age & details of the debt. & I do not see any License info for ******** on their site. ***********... read more

Stanley J 

on BBB

2 months ago

I paid this firm $11,200 in good faith, only for them to turn around and sue me for the exact same amount after full payment was made. This is not just unprofessional — it's fraudulent and completely unethical. The entire experience was a nightmare. Their staff is rude, disorganized, and unresponsive. They constantly gave me the runaround, failed to deliver on basic promises, and showed zero accountability for their actions. There was no transparency, no follow-through, and no sense of integrity. Every time I tried to get an... read more

tracey s 

on BBB

2 months ago

I have been making payments on my account for over a year on time every month and all of a sudden nothing no contact no phone call no access to website no email response do i not owe this debt ??? left messages no response very unprofessonial if i get served papers again from you guys im going to counter sue you for unfair anxiety i always make my payments on time there is no reason not to answer or return a phone call unacceptable behavior 

Cindy H 

on BBB

2 months ago

THIS IS THE MOST UNPROFESSIONAL LAW FIRM IN EXISTENCE. I DON'T EVEN THINK ANYONE OPERATES AT THEIR SO CALLED OFFICE. NOONE ANSWERS THE PHONE OR REPLIES BACK TO YOUR EMAILS. I'VE BEEN CALLING FOR WEEKS AND MULTIPLE TIMES A DAY AND NOT A SINGLE RESPONSE. GOOD LUCK TRYING TO EMAIL THEM THROUGH THEIR WEBSITE. THEY HAVE IT SET-UP THAT IF YOU WRITE CERTAIN THINGS THAT CAN GET THEM IN TROUBLE, IT WILL NOT GO THROUGH AND YOU GET AN ERROR MESSAGE. TRUST ME, I'VE TRIED MANY TIMES. THEY THINK THEY'RE SO SLICK AND WE'RE THE STUPID ONES.... read more

Marie A 

on BBB

3 months ago

These are nothing but scammers trying to dig up old paid off accounts through other debt collectors. They have been giving a cease and desist from me 4 years ago and they have stopped calling but continue to send fake and fraudulent court documents. They have been doing this for over 13 years.