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Rattlesnake Mountain Harley-Davidson is a Washington Motorcycle Dealer serving New & Used Bikes in Kennewick, WA near Richland, Pasco, Walla Walla, and Pendleton, Oregon. We offer an excellent Parts, Service and MotorClothes shop full of awesome Harley gear and accessories. Stop by or call us today at (509) 735-1117!
3305 W 19th Ave, Kennewick, WA, 99338, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just bought my first Ultra Classic from the team at Rattlesnake. To Scott, Dusty and the rest of the team thank you so much. Outstanding service and now family!!!! Kerri and I are overjoyed with our purchase...
The store itself and the store staff is pretty nice, but the service department is trash !! I was told to just bring my bike in early on a Saturday because they don’t make appointments on Saturdays. Was told it would only take an hour or two to get me in and finished.... when I got there (at 10am) I was told “it should be done sometime before 6pm” � !! I live 50 miles away... spending 4-8 hours sitting at the store waiting for my bike is NOT how I want to spend my entire Saturday ! I will be going elsewhere from now on.
Business response:
We are very sorry that you had a negative experience with us and appreciate your candid feedback deeply. We always strive to give every customer the very best service and are truly sorry we let you down.
So much fun, I felt important, informed, helped, all my needs were met and I got a great deal!
Bought my 2013 Electra glide limited Saturday, first H-D I’ve ever owned and from JR in sales to Dusty the Manager I had a great experience. So far only two minor issues with the bike, heated grips don’t work and radio isn’t picking up but one or two radio stations but went to the shop the following Saturday when they actually take walk ins (WOW never seen that before). They got me right in ordered the parts I needed and took great care of me. Thanks everyone.
"Eric and Rick (on separate and multiple occasions) have been nothing but excellent across the board. Greatly appreciate RMHD having them as a part of the team." thanks to all.
We were there for St. Patrick's day. Listened to the band, had some great food, checked out some awesome bikes. I also won a t-shirt. It was a great afternoon.
Business response:
Thank you for hanging out with us. It was a great day.
Rattlesnake Mountain Harley Davidson has a 4.6 star rating with 1,282 reviews.
Rattlesnake Mountain Harley Davidson is closed now. It will open on Monday at 9:00 a.m.
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