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Randall Reed's Prestige Ford
- Auto Repair
- Garland, TX
About this business
Location details
3601 South Shiloh Rd, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I've never bought a vehicle from them but the service department is horrible. They're located close to my office so thought it would be convenient to get basic service done on my F-150 here. I've never been more wrong. I've had 2 oil changes done and both took about 4 hours to complete. And I'm currently at hour 6 of waiting for my front brake pads to be replaced. They don't tell you prices or time estimates for anything and when I asked about getting my SYNC system software update, they said it costs $119. For a freakin' so... read more
Business response:
Mr. Pearce, we strive to provide an award-winning experience at every visit. If you have experience anything less, we definitely want to hear about it so that we can address any concerns. Please message feedback@prestigegarland.com with details and know that all of this information has also been shared with management. Thank you for taking time to share your feedback.
I have had an amazing experience with the whole dealership! We came in 5 minutes till closing after having a horrible time at another place down the road and everyone was outstanding. We were in and out, deal done within 30 minutes. I have also dealt with the service department due to a minor issue with the car and they were equally wonderful. I have now become a customer for life. No other dealership operates like this one, they truly are customer centered. Shout out to Sean, Joseph, Josue, and Sheldon!
Business response:
Megan, thank you for selecting Prestige Ford. Our award-winning team was happy to assist you. Thank you for your wonderful feedback. We appreciate you taking the time to share your experience. Please let us know if we can do anything additional to help.
Got me a 2013 Ford F-150 XLT supercab. Had an awesome experience with their internet sales rep Randy Behrendt and finance person Joe Rodela.
Business response:
Patrick Pereyda, congrats on your Ford F150. We appreciate you choosing Prestige Ford. Randy, Joe and our entire team was happy to assist you in finding your great XLT. Please let us know if we can be of any additional assistance down the road.
Prestige Ford's active participation in the Garland community is a blessing to many who are underserved! Thank you, Katie, Justin, Michelle and the Prestige Ford community! Good Samaritans of Garland and I thank you!
Best place I've ever bought a truck from and I'm a customer for life! Ask for Kerry Allen, he's the man!
Business response:
Thank you for the feedback, Jeremy Foster. Next time you're at Prestige Ford for service, bring this in & mention you're a Facebook fan to receive 10% off service. Thank you for choosing Prestige Ford!
Frequently asked questions about Randall Reed's Prestige Ford
How is Randall Reed's Prestige Ford rated?
Randall Reed's Prestige Ford has a 4 star rating with 359 reviews.
When is Randall Reed's Prestige Ford open?
Randall Reed's Prestige Ford is open now. It will close at 9:00 p.m.
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