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1710 Mac Davis Ln, Lubbock, TX, 79401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I had the worst truck wash ever yesterday at your location on Quaker Ave. Didn’t notice until we got home. I had grease spots all over the passenger side of my truck. I had to use a rubbing compound to take them off. I’m guessing it came from your brushes. Also had a number of tiny scratches on it too.
Last Wednesday I ran through the Racer Classic Car wash at 2800 block of 50th street. As I pulled up to the wash, the assistant manager informed me I had a flat tire! So he backed up the whole line so I could get out of line. Then before I even got out of my car, three men came and changed my tire! So thankful that there truly are good people in this world. Thanks, guys! Faith in humanity!!
Business response:
Thank you for sharing. We love knowing our team is willing to help! This is the culture of the Racer family.
Great wash majority of the time. Still probably the best wash in town. Employees are very respectful. Some feedback though: The lines are long and very slow. “VIP” memberships are slower getting through the line than just the regular wash line most times. It’s not a “fast pass” like the others washes in town. Need to improve efficiency- Best wash in town but definitely slowest wash in town. Unify the wash- some places have hand applied tire shine, some are automatic. Yesterday, the south Slide rd location didn’t have anyone ... read more
Business response:
Hi Randy! Thank you for the great comments and input. As technology increases in our industry, we are always looking to see how it can improve our operation. Sometimes it works well, other times not so much. We have seen where some changes need to be made in the process to help with efficiency, especially in the Express Lane. These improvements should be made soon! We apologize for the lack of staff present during your visit. Not sure why that occurred but will be addressed! No excuses there for sure. Certain “improvements” ... read more
The new policy that you cannot take your pickup through if it has mud on it is ridiculous. We live in West Texas where our economy is driven by oil and agriculture - where people get mud on their pickups.
Yalls workers never want to shine tires or dry vehicles right!!!! I literally was waiting for my tires to get shined and they went inside cause I guess they were cold!!!!!!!!
Business response:
Hey Xavier, what day/time and location did this occur at? We will certainly look into this.
This person almost hit my family tonight as he flew through the parking lot in such a rush after emptying their red trash cans! Please tell you employee to slow down and watch for people!
This is the only place (50th & Elgin) I'll take my truck! Joseph does a great job always satisfied!
Business response:
We’re very pleased to hear that! Thank you so much for taking the time to write us a positive review, Rebecca!
Good Evening I just wanted to take some time to tell you that your employees Michael, Jace and another young man went above and beyond in giving me and daughter excellent customer service. She stopped into the new location on West Loop 289 to wash her new car. When she pulled in her passenger side tire began to lose pressure. They helped her get her car to q safe location and helped her change her tire. I wanted to let the higher ups know that I appreciated their act of kindness. You have 3 great employees in the Racer Class... read more
You are reducing your level of service to where you no longer stand above the others.
Racer Classic Car Wash has a 4.1 star rating with 1,798 reviews.
Racer Classic Car Wash is closed now. It will open at 7:30 a.m.
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