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Quality Pre-Owned Appliances

4.6

About this business

Specialties Appliances-Major-Used History Established in 2002. While working for Sears doing in-home repairs, friends and relatives would give me non-working appliances that I would take home and repair. When I left Sears in 2002, after 30 years of employment, I started the business full-time in my garage. In 2004, we had outgrown the garage and moved into a warehouse on Western Avenue with more room for appliances and employees. In 2016, Tennessee Department of Transportation relocated us to our current location at 1916 Gra... read more

Location details

1916 Grand Ave, Knoxville, TN, 37916, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
ThuClosed
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.6295 reviews
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Julie Wallace's profile image
Julie Wallace 
5 years ago

Purchased a dishwasher a week ago and it works perfectly. It’s amazingly clean and smelled like bleach! They even gave me an extra hose and insulation. Parking was easy and loading was a snap. Everyone at the shop was extremely helpful. Thanks guys! 

Sibyl Marshall's profile image
Sibyl Marshall 
5 years ago

I bought a new to me washer here this past August -- I waited until 4 months had passed to review just to be sure everything was still working after the warranty period expired. I love my new washer, it works like a charm! The purchasing experience was great, very friendly and courteous without the high-pressure job you get at big box stores, where they want to sell you a washer that will tweet your washing status and they try to twist your arm into buying an extended warranty. Delivery and installation was prompt and profes... read more

Matthew Pipkin's profile image
Matthew Pipkin 
5 years ago

I have purchased over 30 sets of appliances for rental properties over the past year. Always great service and great products. I highly recommend the team at Quality Pre-Owned Appliances. 

Mary Ann Marsh's profile image
Mary Ann Marsh 
5 years ago

Bought a stove and dishwasher after both of mine died last week. Customer service was one of the best experiences I've ever had. Courteous, Knowledgeable, and Genuinely helpful. Delivery was arranged with no issue and was prompt. I will definitely return there if I need appliances in the future! Mary Ann Whaley 

Amy Serafini Pozzi's profile image
Amy Serafini Pozzi 
5 years ago

I cannot say enough good things about this company!!! They fully stand behind their appliances. Chris went above and beyond to provide a solution for me when something went wrong with a refrigerator I purchased. I am so pleased with the customer service I received, I have purchased appliances for several homes and I will definitely be back. I strongly recommend Quality Pre Owned Appliance!!! 👍🏻👍🏻 

Brittany Morgan Muckleroy's profile image
Brittany Morgan Muckleroy 
5 years ago

We had the best experience buying our washer and dryer set! We walked right in and found the same set NEW that we were looking to buy at a large retail store for HALF the price!! Kristen was absolutely fabulous to work with! They were friendly, accommodating, and very fast at getting everything done! You cannot beat the prices or the sales associates! They made spending that much money so much easier! We will be back!! 

Tia Eastwood's profile image
Tia Eastwood 
5 years ago

Wonderful prices and great service. 

Jason Mays's profile image
Jason Mays 
5 years ago

Top notch customer service. They helped us every step of the way. It was a pleasure doing business with them. 

Andee Johnson Raker's profile image
Andee Johnson Raker 
5 years ago

After having a very strange experience at the Sears Outlet store (Kingston Pike), we came in to QPA and were helped by Chris. He was so awesome and we found what we were looking for right away. He held it for two days until we could come to pick it up and changed out the power chord for us. Super nice guy! We'll be back! 

Frequently asked questions about Quality Pre-Owned Appliances

How is Quality Pre-Owned Appliances rated?

Quality Pre-Owned Appliances has a 4.6 star rating with 295 reviews. 

When is Quality Pre-Owned Appliances open?

Quality Pre-Owned Appliances is closed now. It will open at 8:00 a.m. 

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