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Quality 1 Property Management LLC

1.8

About this business

Location details

9420 Annapolis Rd #3021, Lanham, MD, 20706, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
1.889 reviews
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Claude C.'s profile image
Claude C. 
a year ago

I regret to say that my experience with Quality 1 Property Management LLC has been nothing short of disappointing. The quality of their property management services, both internally and externally, is remarkably subpar. As a Co-Owner of the Chelseawood Condominium Community that Quality 1 Property Management LLC is contracted to manage I can attest that their promptness, or should I say, lack thereof it's as if they have a competition to see how long they can take to respond to any inquiry or request. I've sent emails to the... read more

Treover R's profile image
Treover R 
2 years ago

When I moved to my current condo, we had a fantastic community manager by the name of LaSharn Newbill. In 2015, our management changed to Quality 1 and Howard Helland assigned Treover a new manager, Angela Vasquez. This signaled the beginning of the end for Treover. Angela decided to have our fine hallway and staircase carpets, previously a nice color and cut to size, replaced with ugly patchwork carpet squares that constantly rip, snag, and tear off. Our doors, previously coated in quality coffee-colored paint, were also re... read more

MD S's profile image
MD S 
2 years ago

This company has been nonresponsive and appears to be poorly managing the North Creek Community. There is no communication to the homeowners via the united states postal service, no notice of upcoming meetings, the property is being poorly managed and there is no accountability. The community website was taken down without any notification or communication. I do not trust this company to manage this property. There is also questions regarding our budget and what the money is being spent on. Thank you! 

Business response:

Quality 1 Property Management took over management of North Creek on August 1, 2022. Due to the short transition period, the Board was unable to provide much advance notice to the community. We have sent out information regarding our company to all owners, have attended their budget meeting to go over the 2023 budget and have recently sent out their approved budget, community update and their account balance sheet to help them reconcile their balances. We are working with the Board to prioritize the projects necessary to mai... read more

Marilyn S's profile image
Marilyn S 
2 years ago

This company has been nonresponsive and appears to be poorly managing the North Creek Community. There is no communication to the homeowners via the united states postal service, no notice of upcoming meetings, the property is being poorly managed and there is no accountability. The community website was taken down without any notification or communication. I do not trust this company to manage this property. There is also questions regarding our budget and what the money is being spent on. Thank you! 

Business response:

Quality 1 Property Management took over management of North Creek on August 1, 2022. Due to the short transition period, the Board was unable to provide much advance notice to the community. We have sent out information regarding our company to all owners, have attended their budget meeting to go over the 2023 budget and have recently sent out their approved budget, community update and their account balance sheet to help them reconcile their balances. We are working with the Board to prioritize the projects necessary to mai... read more

Pamela A's profile image
Pamela A 
3 years ago

Poorly managed and they do not care about its residents, community or human decency. They manage Vistas at Lake Arbor. Their mission, they claim to provide quality property management services to clients internal and external with prompt professional and proactive services" according to their mission statement on their website. The CEO Paul Horton, community manger needs a reassessment of his role, duties and responsibilities. Whats happening in this community and better yet "TO" this community is shameful and appalling! Poo... read more

Business response:

We appreciate the feedback for Ms. Abramson and understand her overall concerns. Our team has been and continues to work with the Board of Directors to address issues impacting the community. There are numerous challenges, including lack of addequate funds for capital repair projects, coupled with the desire to maintain monthly assessments so that they will not prove to be a financial burden on the owners. I, as CEO am open to hearing specific issues and concerns so that we can appropriately respond to them. Again, I thank... read more

Karen M.'s profile image
Karen M. 
4 years ago

Anyone experiencing a horrible experience with Quality 1 Property Management company, please contact me at Browneyez.karen@gmail.com. Let's group together and get our voices heard to get them outta there. 

Latasha Butler's profile image
Latasha Butler 
4 years ago

Do Not purchase from Chelseawoods Condominiums, I am a condo unit owner, I have been here for 2 yrs. with in the first 5months I experienced water damage from a common element. It took the HOA a month to repair my unit. I am currently going through the same thing as of 6/19/20 their pipe & condensation line has caused major water & mold damage to my unit. They are refusing to repair. Do not buy here the property is not kept up to par, the staff & management company is incompetent. They even had bowls inside the utility close... read more

Virginia Cappello's profile image
Virginia Cappello 
4 years ago

never return phone calls..will not fix simple problems like fixing the name on a check..will not assist with serious destructive actions of an HOA.. 

Virginia C's profile image
Virginia C 
4 years ago

Poor management, does not listen to residence, horrible billing and very decietful 

Frequently asked questions about Quality 1 Property Management LLC

How is Quality 1 Property Management LLC rated?

Quality 1 Property Management LLC has a 1.8 star rating with 89 reviews. 

When is Quality 1 Property Management LLC open?

Quality 1 Property Management LLC is closed now. It will open on Monday at 9:00 a.m. 

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