Puente Hills Hyundai

eriin l. 

on Citysearch

14 years ago

Old Fashioned Customer Service – They practice the old fashion way of doing business by treating the customer as king. Free car washes, food, friendly environment, TV, computer hookups and the list goes on. I know there has been a few negative reports, but I find it difficult to accept them. There is a saying, "you can not please everyone all of the time", but they come as close to it as possible. This positive attitude starts with the general manager and works its way through the financial department, to Internet sales, par... read more

Sandra F. 

on Citysearch

14 years ago

I have had such a great experience here. When I bought my car, I had everyone involved. The salesperson, the sales manager, and the customer service manager, I even got to meet the GM! The sales managers were so helpful, they made sure I got everything I needed in my car. The salesperson was great, he let me test drive 4 different coupes before I chose mine! AMAZING! I have taken my car back for it's first service and I wasn't charged anything and my car was washed! Every time I go there (which is every Saturday for the free... read more

Gina C. 

on Citysearch

14 years ago

We came in and looked around, talked numbers, and left to make a decision. Although they offered an amazing deal, we still wanted to be sure of decision. We went back the following week and I was surprised they gave us the initial offer. I thought for sure they wouldn't since we waited so long. Very good service! 

Tanya S. 

on Citysearch

14 years ago

I really felt like they heard what I wanted, didn't try to sell me anything different, and matched my expectations to a tee. I am very happy with my experience and purchase. 

Eric A. 

on Citysearch

14 years ago

You run a great business. – I wanted to send you a note to thank you for the service last night. I’d been to two other dealerships prior to coming to Puente Hills and I can say that yours was clearly the best. It started with Steve who was a great salesperson. He listened and was attentive without being pushy or making me feel like I was between him and his next customer. He was very friendly and approached the negotiation process in a professional and respectful manner. I have to say that I have never had a sales manager sp... read more

Jeff A. 

on Citysearch

14 years ago

Excellent Treatment! – I want to compliment you and your service department, specifically Larry Rusk, for the excellent treatment I received during my visit on 12-28-11. I purchased my 2009 Sante Fe from PHH in January 2010 and I have been very satisfied with the vehicle and the great service I receive. Thank you. 

N F. 

on Citysearch

14 years ago

Nicest, least pushy sales people – I dealt with the nicest least pushy sales people I have ever met in the car buying world. My sister doesn't work here and the location is an hour from my house so I wanted to be sure it was worth the drive. I passed several other dealers on my to get to PHH. The site supports an online chat which is light years better than the 15 form emails I got (I really shopped around) saying how happy they were to hear from me. The fleet manager, who helped me was named Jake and he was comfortably laid... read more

Donald Y. 

on Citysearch

14 years ago

Extremely satisfied customers – I wanted to share my thoughts about your employee John Madarang. Mr. Madarang and I started corresponding via email about my potential purchase of a 2011 Hyundai Elantra. Since our first email/phone conversation Mr. Madarang was friendly, helpful, and knowledgable. He made my husband and I feel like we had known him for years. He was very easy to talk to and offered as much detail as possible about all of the cars we were interested in. Over the past few weeks we visited several dealerships, b... read more

George A. 

on Citysearch

14 years ago

If I could give him a rating of 1000000 stars I would. – I have been interested in buying a 2011 Elantra Limited for over 2 months now. I have contacted over 12 Hyundai Dealerships in the inland empire, LA county, and Orange County, most dealerships either didn't have what I was looking for, or were very rude on the phone, or had huge markups on the MSRP prices. I contacted Puente Hills, and luckily I dealt with the nicest most honest Sales Man (MANNY SOTO), he was a man of his word, he kept the car for me till the next day ... read more