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Publix Pharmacy at Shoppes at Mission Trace
- Pharmacy
- St. Augustine, FL
About this business
Location details
955 FL-16, St. Augustine, FL, 32084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Was thinking of switching my meds to this pharmacy. Nope. Pharmacist continued to talk over me the entire call. Rude. Did not seem like she was from here, abrupt and when i asked her not to talk over me she continued and was fake "nice" before hanging up.
Awful customer service. Awful communication. Libby a tech and Ken the pharmacist very rude directly to me. No compassion to someone with severe insomnia. Called 5x in one day shift to confirm my script ready. Once script received, waited until I was there for pick up to tell me to comeback the next day! Tried transferring my script to another pharmacy and they (Mission Trace Pharmacy) made it almost IMPOSSIBLE to happen. This pharmacy is closest to my home but am now going to drive further to receive my scripts timely... read more
I had an issue with refilling my prescription (my fault) and I called the pharmacy 30 mins before closing the other day. The lady on the phone was so kind and understanding. Everything worked out great and I was able to go in the next morning to pick up my script. I appreciated it!!
They don’t answer the phone. You’re better off calling your prescription in anywhere else.
Three stars because there's a woman who works here who is very sweet and helpful. I will update with her name if I run into her again. You lost 2 stars because your pharmacist Chris is very cold and doesn't seem very knowledgeable. I told him the dosage of my wife's pain medicine (she has arthritis and Ehlers Danlos Syndrome) to learn how it might interact with an OTC cold medicine and he said "that dosage makes absolutely no sense to me" then proceeded to be very short/try to ignore me when I came to ask another question. I... read more
Frequently asked questions about Publix Pharmacy at Shoppes at Mission Trace
How is Publix Pharmacy at Shoppes at Mission Trace rated?
Publix Pharmacy at Shoppes at Mission Trace has a 3.1 star rating with 36 reviews.
When is Publix Pharmacy at Shoppes at Mission Trace open?
Publix Pharmacy at Shoppes at Mission Trace is open now. It will close at 9:00 p.m.
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