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Publix Pharmacy at Shoppes at Mission Trace

3.1

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Location details

955 FL-16, St. Augustine, FL, 32084, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.136 reviews
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r s's profile image
r s 
2 months ago

Was thinking of switching my meds to this pharmacy. Nope. Pharmacist continued to talk over me the entire call. Rude. Did not seem like she was from here, abrupt and when i asked her not to talk over me she continued and was fake "nice" before hanging up. 

Amanda Johnson's profile image
Amanda Johnson 
10 months ago

I had an issue with refilling my prescription (my fault) and I called the pharmacy 30 mins before closing the other day. The lady on the phone was so kind and understanding. Everything worked out great and I was able to go in the next morning to pick up my script. I appreciated it!! 

Terra Hendrix's profile image
Terra Hendrix 
8 months ago

Awful customer service. Awful communication. Libby a tech and Ken the pharmacist very rude directly to me. No compassion to someone with severe insomnia. Called 5x in one day shift to confirm my script ready. Once script received, waited until I was there for pick up to tell me to comeback the next day! Tried transferring my script to another pharmacy and they (Mission Trace Pharmacy) made it almost IMPOSSIBLE to happen. This pharmacy is closest to my home but am now going to drive further to receive my scripts timely... read more

Cory Shoemaker's profile image
Cory Shoemaker 
2 years ago

Three stars because there's a woman who works here who is very sweet and helpful. I will update with her name if I run into her again. You lost 2 stars because your pharmacist Chris is very cold and doesn't seem very knowledgeable. I told him the dosage of my wife's pain medicine (she has arthritis and Ehlers Danlos Syndrome) to learn how it might interact with an OTC cold medicine and he said "that dosage makes absolutely no sense to me" then proceeded to be very short/try to ignore me when I came to ask another question. I... read more

Elena Galeazzi's profile image
Elena Galeazzi 
3 years ago

Reading all the comments about your pharmacy , I noticed that there are lot more negative comments than positive ones . It happens most of the time; when my doctor orders a medicine I give enough time to pick it up , but usually I always have to return the day after. Since yesterday my husband's doctor sent a prescription for high blood pressure, I waited until 6pm. to go and pick it up and of course they did not have it then. (I'm having COVID now). I asked my neighbor today to do me the favor and pick it up and she was ... read more

Frequently asked questions about Publix Pharmacy at Shoppes at Mission Trace

How is Publix Pharmacy at Shoppes at Mission Trace rated?

Publix Pharmacy at Shoppes at Mission Trace has a 3.1 star rating with 36 reviews. 

When is Publix Pharmacy at Shoppes at Mission Trace open?

Publix Pharmacy at Shoppes at Mission Trace is closed now. It will open tomorrow at 9:00 a.m. 

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