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PSE&G

2.5

About this business

Location details

20 Commerce Dr #400, Waterbury, NJ, 07016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.559 reviews
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Mark Cohen's profile image
Mark Cohen 
7 years ago

BIG SHOUT OUT TO PSE&G. I phoned yesterday afternoon to report a large branch broken and lying on wires leading to our home. An employee came out to asses within two hours and this morning a tree cutting crew came, successfully removing the branch without taking down the wire. Not an easy feat. Done well, timely and professionally. 

Ishrat Parveen Hossain's profile image
Ishrat Parveen Hossain 
7 years ago
Abe Krieger's profile image
Abe Krieger 
7 years ago

PSEG really needs to be investigated for their handling of these power outages. No communication or outright lies. The house a block away get repairs on Thursday, we dont get them until today. Assessors not followed by repairs. Phone operators know nothing. 

Rick Gelmetti's profile image
Rick Gelmetti 
7 years ago

Clearly PSEG doesn't have a handle on where the power is out. They send out " power resolved messages" before the repairs are started. They must be using a computer based program, that skips over the individual calls and addresses. 

Bob Kaczak's profile image
Bob Kaczak 
7 years ago

We had a wire down called PSE&G they came out when they were available our service was not out but the wiring hanging low in driveway, a few days later they showed up serviced the wire and even reattached my down spot. I thought that was amazing what they did, kudos the team that showed up they were upbeat even though they are putting in 16 hour days. My wife and I want to personally thank the crew that came over as well as PSE&G for there professionalism 

Denise Kelly Bryant's profile image
Denise Kelly Bryant 
7 years ago

I just want pse&g no other companies that you get two bills 

Joanna Mara Connolly's profile image
Joanna Mara Connolly 
7 years ago

A tree grabbed the overhead wires in my driveway when it fell from the storm. If it gets windy, rainy or more snow, we're screwed. They are live wires!! Called PSEG 3x, the police, and DPW. I'd rather go without power for a week than to have this live electric wire right outside my window... 

Reza Fakhrolmobasheri's profile image
Reza Fakhrolmobasheri 
7 years ago

Fucking fix the power lines it’s fucking cold Get on it ass holes 

Shannon Gryn Severin's profile image
Shannon Gryn Severin 
7 years ago

How do I talk to a live person about a claim? I went through the automated system but never got a response. PSE&G cut down an 80 year old tree in my yard without my permission (my husband was home. They could have knocked) in order to gain access to a pole that was down. I want reimbursed for my healthy, mature tree and I want PSE&G to pay to remove the tree and the stump. In addition, PSE&G broke my retaining wall while driving 4 trucks over it and ruined my grass. I want PSE&G to provide me something in writing saying that... read more

Frequently asked questions about PSE&G

How is PSE&G rated?

PSE&G has a 2.5 star rating with 59 reviews. 

When is PSE&G open?

PSE&G is closed now. It will open on Monday at 9:00 a.m. 

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