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Providence Santa Rosa Memorial Hospital Emergency Department
- Santa Rosa, CA
About this business
Location details
1165 Montgomery Dr, Santa Rosa, CA, 95405, United States
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Went and had a procedure done and during the consultation the representative stated the procedure would be covered and the only out of pocket would be about $150. Bill came and was about $2300 since the diagnoses was different. Office admin of Dr. Cole in Cameron Part stated the person I talked to does not usually work there and should not have said what she did. Marshall said there is nothing they can do even though this was their mistake. Very deceiving billing and DO NOT recommend this practice.
RecommendedThank you for hearing me out and working with me. It says a lot and I absolutely appreciate it - more than I can covey through text. Happy Holidays to you, thank you for making 2020 a little less stressful 🙏
RecommendedA very good Hospital.Very good health services.Nice Doctor's &Nurses
Business response:
Thank you for your positive feedback Patricia! We love hearing that our patient's experience with us was a nice one.
thee absolute worst! very unprofessional, rude, uneducated with extremely poor staff. save yourself the trouble & go elsewhere
RecommendedAmazing quality and continuum of care with physicians, nurses & staff. Excellent communication with us and our Mother, the patient. Very thorough & compassionate. We are grateful that Mother is here.
Business response:
Susan, thank you so much for sharing. We are happy we could be here when your family needed us.
They charged my insurance $6k for an ER visit that resulted in 1 potassium pill. My insurance denied half of it. I’m stuck paying $3k for basically nothing. If that’s not criminal, I don’t know what is.
Business response:
Marisa, we’re sorry to hear about your frustration. We would appreciate an opportunity to learn more so that we can appropriately address your concerns. At your convenience, please call 801-268-7146. Thank you.
RecommendedMy daughter was born here in 2010. We had to stay for 2 weeks. I had Previa, my water broke so I had to have an emergency C-Section & a hysterectomy. I didn’t get to see my babygirl for two days due to me being in ICU but the amazing NICU nurses made cute scrapbook pages with pictures of her so I can still see her. I was recently hospitalized due to COVID complications. I spent 3 weeks here, over a week in ICU. All the nurses were UNBELIEVABLE but I do have my absolute favorite. Her name is Lyndzie (hopefully I spelled that ... read more
Sit for hours and nothing happens. They told someone having a heart attack that they’d have to wait several hours. They took my blood then I sat in the waiting room from 5 pm into the next day.
Below is a letter written to the CEO in early March, delivered certified mail. We have not received an acknowledgement or response. November 9, 2020 St. Mark's Hospital 1200 E 3900 S...Continue Reading
Business response:
Thank you for bringing your concerns to our attention. Our Patient Safety Director is aware of your letter and will be reaching out to you soon. Thank you.
Frequently asked questions about Providence Santa Rosa Memorial Hospital Emergency Department
How is Providence Santa Rosa Memorial Hospital Emergency Department rated?
Providence Santa Rosa Memorial Hospital Emergency Department has a 3.4 star rating with 265 reviews.
When is Providence Santa Rosa Memorial Hospital Emergency Department open?
Providence Santa Rosa Memorial Hospital Emergency Department is open now. It is open 24/7.
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