Providence Kodiak Island Medical Center Maternity Services

Mariah D 

on BBB

2 years ago

If I could rate them into the negatives I would. Literally the worst experience I have ever had, from the customer care to the administrative assistant, its all HORRIBLE. I wouldn't wish them on my worst enemy. I got set up with providence insurance when i started a new job. Instead of linking my account to past records of mine, they made me a new account, to which they then couldn't link, to which only 1 of my profiles was covered by insurance, to which the both profiles were being charged. This took months to workout. Then... read more

Jane S. 

on BBB

2 years ago

I called to get a time for my prescription and was hung up on. I went to the location and despite being in pain and sick, the pharmacist was rude and yelled at me. The manager refused to apologize and because I was emotional, said they wouldnt fill my prescription. The clinic called and then the pharmacist accused me of having my doctor **** and yell at him. He was maybe 23 with a big bushy man bun thing and obviously not in the right field. I told him I would most likely have to go to the emergency room and he didnt care. H... read more

Sarah P 

on BBB

2 years ago

I was in a car accident where I rolled multiple times. Most likely have a head injury and possibly internal bleeding but I wouldn't know as I have been waiting *************************** the *** No concussion checks, no xrays, no CT scan. Just a ** check, temp. And pulse. It amazes me that a hospital can run like this. Only having 1 doctor in the whole er. If this continues people will die. This is totally ridiculous. I am scared to sleep untill I know I'm okay. The front desk workers are terrible. They say it'll be soon bu... read more

Ms M. 

on BBB

2 years ago

Providence violated my daughters HIPPA rights, they should of kept my daughters norivate notes about her health and her private notes she had for the doctors, but now shes going through a domestic abuse/custody case and all her private info is in the hands of a lawyer that wont stop at nothing to make my daughter look bad. Talk about betrayal and feeling stripped of the your own privacy. When we sign these stupid confidentiality forms lies they leak anything. 

Mark B 

on BBB

2 years ago

Providence/St. *************************** is garbage! Last year I had covid and went to ** for a monoclonal antibody treatment. The ** left me on a chair in a hallway for 11 hours.They bill using hospital codes for procedures done across the street at the clinic.My doctor (across the street) doesn't respond to emails/texts via their app/platform.The bigger they get, the more we suffer. 

Jasmine T 

on BBB

2 years ago

Providence is horrible greedy company that only cares about putting money in their CEOs pockets, they couldnt care less about patients. I spent an hour on hold to try to pay a ****, wasting my time and preventing me from working while waiting on hold. Once I finally got someone on the line she could only help if I wanted to make a payment at that second or if I set up a recurring payments. She could not take a post dated payment for 4 days later. Everytime we have called it has been over 30 minutes on hold before having to h... read more

Adriana A 

on BBB

3 years ago

I had a HORRIBLE experience for an inpatient surgery at the hospital. Anesthesiologist told me I was having a procedure I wasnt anesthesiologist did not check the epidural to be sure it worked. The hospital room shares which was not told to me. The communication and nursing staff are terrible. No medications on time, no idea about my case, no one had any idea about anything going on. I filed a complaint with the hospital, very detailed with dates and names. The hospital took 4 weeks to respond just to reiterate my issues and... read more

S Peter P 

on BBB

3 years ago

ProvidenceExpress ******* billing in ******** ** Horrible - frustrating - if they did not have captive sick customers that business would go broke!Telephone contacts impossible. 

Leigh W 

on BBB

3 years ago

Don't waste your time. You won't see the same provider twice and it's impossible to get ahold of the Their charges are exorbitant, and I have insurance.