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Providence Kodiak Island Medical Center Maternity Services

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About this business

Pregnancy and childbirth are among the most special times for families. At Providence Kodiak Island Medical Center, our maternity services team supports you from the first days of your pregnancy to the birth of your baby and beyond. We get to know you by name, understand your needs and know how you want to have your baby. We’re here for you every step of the way, with expert care delivered in a comfortable setting that puts you at ease. We understand the importance of having those you love around you, and we invite you... read more

Location details

1915 E Rezanof Dr, Kodiak, AK, 99615, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.235 reviews
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Walter S's profile image
Walter S 
2 years ago

Providence provides a ******** Advantage health insurance package. As a 66 year old disabled retiree, I am enrolled with them.For the last 15 years I have been on one prescription medication. The dosage has been unchanged.Providence Advantage has denied my prescription and forced me to pay $90 additional to get my critical Rx, for 4 months in a row.Each time it is due to them needing more information from my doctor, who claims he keeps providing that info.Really, I find it hard to blame my doctor. They are choosing to treat ... read more

Brian C's profile image
Brian C 
2 years ago

Providence Mill Creek family medicine is TERRIBLE to put it politely! I had a routine physical and medication check with lab work being done prior to the visit in April 2023. All results were in the therapeutic rage as usual for the past 25+ years aka maintenance medication. However, Dr. ********* who happens to be AT LEAST the tenth doctor I've seen in the last ten years, sent my refill to the wrong pharmacy even though I specifically told him which pharmacy to send it to! Long story short, I have been without my medication... read more

Business response:

<p>Clinical Staff from the ***************** reviewed our patient's chart. The clinic does acknowledge that the April 2023 prescription was sent to a local Pharmacy instead of the requested PPS mail order pharmacy and apologizes to our patient for any inconvenience due to the incorrect delivery.</p><p>Our patient requested a prescription refill on Friday June 9th, the request was received by the clinic on June 12th was approved by the clinic physician on Tuesday June 13th. A clinic representative has reached out to our patie... read more

Tricia K's profile image
Tricia K 
2 years ago

I scheduled an appt with a providence urgent care. When I arrived, I was told they did not accept my insurance. Then I was told in order to be seen I would have to pay $259 for the visit alone not including testing. When I asked why I would be charged $100 more than a patient without insurance, I was told it was because I had insurance.They arent even utilizing my insurance, which equates to essentially no insurance but will cost people who are covered, more money. Just for having insurance thats not accepted by providence. ... read more

Business response:

<p>Thank you for this feedback.</p> <p>Current Providence Health and Services policy is that insured patients do not qualify for uninsured pricing when they chose to be seen out of network. We would encourage our patient to work with their insurance provider to find locations they can be seen to best utilize their benefits. </p> <p></p> 

W. W.'s profile image
W. W. 
2 years ago

I had Surgery to remove my Appendix a couple years ago, it was supposed to be routine, the Surgeon stated it would be simple, after the surgery I felt off but went home, after a couple days I had to go back in to get checked, I was told everything looked fine, later that night I had f**** coming out of the incision in my belly button so we went back in, they operated again and closed the hole they had left in my intestine but then left the abscesses that had formed and sent me back home where I started to somehow starve beca... read more

Business response:

<p>Dear ****,</p><p>Thank you for providing this feedback and we are sorry to hear of our patient's continued concern. Our patient had previously contacted Providence with this complaint, and this concern was reviewed by the Providence ****************** Team in May 2020. Our patient was notified at that time of the results of the clinical review.</p><p>We ask that if our patient has any questions on this review, to please contact our Providence ****************** team directly at ************.</p><p>Sincerely,</p><p>*******... read more

Matthew D's profile image
Matthew D 
2 years ago

The worst. The absolute worst. There should be an option for burning the whole thing down. Terrible phone system. Difficulty reaching the correct person through a labyrinth of phone numbers. At least three different web pages, none of which is the right one. I would rather die of syphilis than using Providence Health. 

Business response:

<p>Providence was unable to connect with our patient by phone. On May 2,2023 we sent this email communication to our patient.</p><p>Dear, Ive been attempting to reach you regarding your concerns with locating the appropriate phone numbers to address your billing concerns but have been unsuccessful. In review of your account with ********************** ************** Im not finding that our office has billed you for services. Im showing three dates of service with provider ******* on -------, -------- and -----. In each c... read more

Mitra H's profile image
Mitra H 
2 years ago

I think this is one of the most dis-honest hospitals and when I called they told me they are affiliated with ************. I stopped going to Cedars years ago because they make up charges for procedures that are not done. My doctor moved to provident from his private practice and I went and saw him there for a 15 minutes visit. Between insurance payment, my co-pay and what later on Providence charged me they got ***** dollars. When I called twice, they each person had a different story to tell me. Oh it was for time that doc... read more

Business response:

A Providence representative spoke with our patient to review and assist with their billing concerns. Providence is committed to working with our patients and offers Financial Assistance to help ease their way. We thank our patient for their feedback during the call with our representative, and hope they will consider using Providence Health and Services in the future. 

Tyson V's profile image
Tyson V 
2 years ago

I've been trying for weeks to find a new ******* care doctor. I've spent hours on hold just waiting to see if doctors listed on their OWN WEBSITE as accepting new patients is actually accepting new patients. The first 5 doctors I've tried are no longer accepting patients. They have a very small number of experienced doctors available IF you can even get through. The worst customer service I've ever experienced. 

Business response:

We acknowledge our patient's feedback and apologize for their experience. A Providence representative will be reaching out to our patient to assist with their selection of a ******* Care Physician. 

Kassandra S's profile image
Kassandra S 
2 years ago

If I could rate this hospital negative stars I most certainly would. They don't care for their patients at all they are just a corporation that only cares about the dollar signs. They messed up with my situation. I needed to have a procedure done because I have a brain aneurysm and I called them, because I had used them before with different insurance, and ask them if they took my new insurance period I gave them my insurance information and they said yes they took the insurance. therefore, I went ahead and had the procedure... read more

Business response:

<p>Dear Sirs,</p><p></p><p>Thank you for this feedback. A Swedish Health Services representative has been in contact with our patient. Finacial Assistance on outstanding balances has been granted and our patient will set up a payment plan for some remaining services.</p><p>Our patient indicated they were pleased with this resolution. We apologize for any inconvenience in their resolution of this concern.</p> 

JJ J's profile image
JJ J 
2 years ago

They will price gouge the living hell out of you. They will only offer you a payment plan because you will most likely make too much money to qualify for a financial reduction after they rip you off for the amount of care that was provided. 

Frequently asked questions about Providence Kodiak Island Medical Center Maternity Services

How is Providence Kodiak Island Medical Center Maternity Services rated?

Providence Kodiak Island Medical Center Maternity Services has a 1.2 star rating with 35 reviews. 

When is Providence Kodiak Island Medical Center Maternity Services open?

Providence Kodiak Island Medical Center Maternity Services is closed now. It will open at 9:00 a.m. 

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