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Providence Kodiak Island Medical Center Maternity Services
- Healthcare
- Kodiak, AK
About this business
Pregnancy and childbirth are among the most special times for families. At Providence Kodiak Island Medical Center, our maternity services team supports you from the first days of your pregnancy to the birth of your baby and beyond. We get to know you by name, understand your needs and know how you want to have your baby. We’re here for you every step of the way, with expert care delivered in a comfortable setting that puts you at ease. We understand the importance of having those you love around you, and we invite you... read more
Location details
1915 E Rezanof Dr, Kodiak, AK, 99615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The My Chart system is great for messaging, looking at test results and such. It fails in that you cannot make an appointment because its not linked to your provider information.It also fails sometimes for details about visits - like the time of the appointment. My strong complaint has to do with navigation. WHY do they feel the need to rearrange things all the time? I bookmarked the login page and that worked great - went right to where I could see my stuff. But about a week ago this page changed. Now the login button is of... read more
Been served well by them for years somethings broken at Providence once a great healthcare clinic , staff and drs are rude and no one answers messages or calls Charts and meds are t updated ! its disappointing but i plan on finding a better provider vs a dictator thats clearly only looking at part or one of my myriad diagnoses vs taking a more wholistic approach PTSD and anxiety full on after one visit!
Providence is the worst place to go to!! I went there to have my son, and somehow the nurse said I told her I drank alcohol when I never did. They tested and nothing came back to that, they sent an OCS worker in and when I told her I never drank and I had my midwife come in and explain that she never found alcohol signs or any alcohol in mine or babys system nor did the hospital. They said it was a mistake and would have this fixed. 7 years later and it was never fixed. This note is now in my sons chart for his life even tho... read more
Double-billed for a simple (already expensive) office visit, next to the line of "insurance adjustment".Funny how billing mistakes always seem to cost the customer more, and the justification is always opaque. The customer service line was reasonably quick in calling me back, which is the only reason I have not given this a one-star review. Bill # **** - 2599 - 1751
Business response:
<p>Dear Sirs,</p><p></p><p>Thank you for this feedback. A Providence Health and Services representative spoke with our patient by phone today, September 7, 2023. We let our patient know there was an error in billing and we have updated the account to reflect the correct charges.</p><p>We apologize to our patient for any inconvenience in their resolution of this concern.</p><p>Sincerely,</p><p>*********************</p><p>Customer Experience Manager</p><p>********************************************* and ********************</... read more
Providence Health Services is a complete scam. Their ************ Physicians are fully booked for 3+ months out and are only available for well visits planned months in advance. They force you to use their urgent care in the same facility where you are supported by completely incompetent providers. I visited their urgent care facility on April 3, 2023. I was diagnosed and a prescription was sent to my pharmacy. After taking the prescription medications as prescribed for the required 10 day period, my condition worsened. I re... read more
Providence Health of ********, Oregon staff does not follow through on interviews with prospective employees. No communication from HR.Organization schedules interviews for applicants through ********* Teams video portal. ********* does not show up for scheduled interviews, leaving applicants hanging and their prospective chances at employment rejected. Recruiters do not respond to emails, concerns and questions regarding the no-show of Providence staff.
Providence doesn't follow thru!! Left messages and phone for provider... 6 weeks later, no response. My spouse also attempted phone and email contact regarding another medical matter without success. Went to a Providence Olympia West manager who said she would address the problem by the next day... No response. They have become a strictly for profit organization, sending out mass emails promoting their services and reminding us of every deadline, vaccinations, yearly check-ups, etc., but are just not responsive to the client... read more
On March 10, 2023, I went in to have a scheduled surgery at which time I was told there was an issue with my insurance. After making a ton of arrangement for my kids and dog while Id be out of commission, they tried to tell me they were going to cancel my surgery. I asked what I had to do to still have it and they gave me a cost of approx $34,000. I paid because I truly needed this surgery and was told ** be reimbursed once the insurance approves and pays for the surgery. I have been fighting tooth and nail and I still do no... read more
Business response:
<p>Dear ****,</p><p>Thank you for this notification. We acknowledge that we were late in issuing a refund to our patient and Providence sincerely apologizes to them for this delay.</p><p>A representative did reach out to our patient on June 27,2023 to advise that the refund was to be placed in the mail on June 28th. Our representative will also contact our patient in **** days to ensure that the refund check has been received.</p><p>We have followed up with the department responsible for issuing the check and provided the pa... read more
I have a lot on my plate and yes I did miss my appointment for my physical therapy I called 2 hours and 24 minutes late on the same day talked to a man and he told me then that I had to cancel my appointments my next come upcoming appointments cuz I missed my appointment I didn't miss it I was late so ***** that works there decided to tell me that I did not call and I did not do it on the same day and therefore it was a missed appointment and not I just was late because just late means you can keep your other appointments bu... read more
Business response:
<p>Thank you for this communication.</p><p>A representative did reach out to our patient by phone to discuss. We do request that a patient contact us prior to their scheduled appointment to let us know if they can not make it. A call prior allows another patient to fill that appointment time. The call disconnected and unfortunately our patient's voicemail was full when we attempted a call back. </p><p>Our representative did follow up with a MyChart email offering assistance with scheduling of another appointment.</p><p></p>
Frequently asked questions about Providence Kodiak Island Medical Center Maternity Services
How is Providence Kodiak Island Medical Center Maternity Services rated?
Providence Kodiak Island Medical Center Maternity Services has a 1.2 star rating with 35 reviews.
When is Providence Kodiak Island Medical Center Maternity Services open?
Providence Kodiak Island Medical Center Maternity Services is closed now. It will open tomorrow at 9:00 a.m.
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