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Proline Products, Inc. - Wallingford, CT

3.2
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About this business

Location details

69 S Turnpike Rd, Ste 6, Wallingford, CT, 06492, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.254 reviews
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Alan P.'s profile image
Alan P. 
on Birdeye

2 years ago

It should be less than one star... missing parts, hard to contact them via email or phone... working on getting by money back form my credit-card company. 

Peyton Eeastwood I.'s profile image
Peyton Eeastwood I. 
on Birdeye

2 years ago

Originally had a issue with rack system but spoke with customer service (Greg) that handled warranty issue. Thanks for the help! 

Peyton Eeastwood I.'s profile image
Peyton Eeastwood I. 
on Birdeye

2 years ago

Stop! Do not buy from this company!! I purchased a roof rack system for our car and it would not securely mount on vehicle. Attempted to contact the company by phone and email and received no response. Bad product and bad customer service. No stars for them!!! 

Eric H.'s profile image
Eric H. 
on Birdeye

3 years ago

Do not order from this company. https://www.prolineracks.com/ I ordered a bike rack from them June 24th with a ship date of July 1. I then receive an email stating it was pushed back to July 10. No other correspondence since. I emailed the 14th and got this reply: Thank you for your order. The Thule 910XT is still on backorder from the manufacturer. We apologize for this continued delay. Please advise how you wish to proceed. If you have any questions please call 1-800-545-2114. Thank you for your interest in Proline Pro... read more

Robert B.'s profile image
Robert B. 
on Birdeye

4 years ago

Proline Racks had the best price on my Yakima loadwarrior basket. Shipping was fast and well packaged. 

Krystiana H.'s profile image
Krystiana H. 
on Birdeye

5 years ago

Racks didn't work for the rooftop tent I had purchased them for. Emailed company to see about an exchange and no response. Not to mention they didn't email me to tell me the racks I ordered were on back order so I was left for 2 weeks wondering when I would get them. Then one day 2 weeks after they said they were on back order and would ship when they came in, they showed up. No email telling me they had even come in or shipped. NO STARS. SUCKY COMMUNICATION AND CUSTOMER SERVICE. would rather buy on Craigslist than deal w... read more

Frequently asked questions about Proline Products, Inc.

How is Proline Products, Inc. rated?

Proline Products, Inc. has a 3.2 star rating with 54 reviews. 

When is Proline Products, Inc. open?

Proline Products, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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