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Professor Plumb, Inc.
- Plumbing
- Atlantic Beach, FL
About this business
Professor Plumb is a fully licensed and insured plumbing company servicing all your plumbing needs. We pride ourselves on providing expert advice and high quality work. When you don't have a CLUE what to do, call the Professor!
Location details
1015 Atlantic Blvd, Suite 247, Atlantic Beach, FL, 32233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired Ernest to do a minor repair (dripping faucet), I purchased a kit of the same shower assembly as to what I had, while working on the tub faucet he chipped my tub, Ernest did not used my kit and used their parts and overcharged me, they did reverse the charges but will not get back to me on the tub repair, this has been going on for several weeks,
Business response:
We repaired the faucet with the correct cartridge, you had the wrong one. We did not chip your tub, your tub was painted or coated with something, which is failing because it was not done correctly, and water had been dripping on it for a long time, that's why you called us out to fix the leak. We stand by every service call we do, and if we did in fact do something wrong we would fix it, no questions asked, your problem is with the tub refinisher you had work on your tub, the photos of the tub clearly show that its peeling ... read more
Great customer service and the work was very well done. My only complaint is that I had to have one of the valves replaced ($99 charge) and the part is probably only $12 or so.
Great customer service and the work was very well done. My only complaint is that I had to have one of the valves replaced ($99 charge) and the part is probably only $12 or so.
He hooked up the water lines for a faucet, and charged like $145.00. Thought that was a bit inordinate for such a simple task. Other than that, guy was a gem!
He hooked up the water lines for a faucet, and charged like $145.00. Thought that was a bit inordinate for such a simple task. Other than that, guy was a gem!
Did not show up for original appt. had to reschedule
Did not show up for original appt. had to reschedule
Business response:
We are truly sorry for the inconvenience. As we previously mentioned, when it comes to appointments scheduled through Home Advisor we like to have a verbal confirmation that the appointment was made intentionally. Still, we understand your frustration and strive to provide the best service to every one of our customers. Please feel free to contact us.
Frequently asked questions about Professor Plumb, Inc.
How is Professor Plumb, Inc. rated?
Professor Plumb, Inc. has a 4.3 star rating with 222 reviews.
When is Professor Plumb, Inc. open?
Professor Plumb, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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